Guest Services Coordinator chez undefined

WHO WE ARE: A full service event design and production company with an international footprint. We develop and manage everything from concept to creation, and production to logistics. With in-house services ranging from creative, fabrication, floral, print, virtual development, SASS, rental assets & furnishings, we have the pleasure of servicing some of the largest live, hybrid and virtual corporate and social events across the globe. As an organization we pride ourselves on being problem solvers, out of the box thinkers and dedicated partners focused on our clients every need - all helping us deliver once in a lifetime amazing experiences!

YOUR MISSION: The Guest Services Coordinator will be an essential position in providing general office support with a variety of clerical activities and related tasks. The Guest Services Coordinator will be the primary contact for any and all clients, vendors, and visitors that come to Blueprint Studios. This position will be responsible for answering and directing all telephone calls. This will include, but not be limited to answering routine questions, providing general information, directing and forwarding calls appropriately. This individual will require a polite, positive, polished and professional manner when greeting clients, ensuring that they feel welcome and comfortable. The Guest Services Coordinator will also support the success and completion of projects and task for the Business & Administrative Operations Team. 

WHO YOU ARE: You are a problem solver and critical thinker. You excel in creative, demanding, and ever-changing environments searching for fulfillment and satisfaction in your success and your team’s success. With high energy, positive vibes and leadership mentality, you set your sights high and reach even higher. You persist and grind. You achieve, you surpass, and thrive.

ESSENTIAL JOB FUNCTIONS:

• Greets clients, vendors, and visitors and notifies the respective Blueprint Studios employee(s) of their arrival
• Assists clients, vendors and visitors with general questions such as whom to contact, office hours, office locations and directions, and any other routine information requested
• Operates and manages the multi-line telephones and routes incoming calls accordingly
• Maintains a safe, clean and organized front desk and lobby area by complying with company regulations and policies
• Performs general office functions such as data entry, faxing, copying, and filing as needed
• Ability to manage and drive completion on individual tasks and projects 
• Supports the Business & Administration Operations team with improvements on processes and procedures  
• Provides administrative assistance with special projects and reports as required 
• Maintains the security of Blueprint Studios by following procedures, monitoring visitor logbooks and issuing visitor badges
• Distributes job applications to potential candidates and provides general information about employment processes
• Receives and signs for all packages to Blueprint Studios and notifies designated recipient of delivery
• Performs other duties as assigned.

WHY WE VALUE YOU:

• Associates degree from accredited college
• 3 to 5 years of related experience
• Proven problem-solving abilities and analytical skills
• Effective organizational and interpersonal skills
• Strong attention to detail and follow-through skills
• Knowledge of Microsoft office and mac software 
• Must have the ability to work independently as well as in a team setting
• Must possess a friendly, polite and professional demeanor
• Must possess excellent verbal and written communication skills
• Bilingual in Spanish is highly desired

HOW WE VALUE YOU:

Full-time employees are eligible for benefits the first of the month after 60 days of employment.  In addition to paid holidays and up to 14 days of paid vacation your first year with us, we offer the following benefits:

• Health Insurance
• Dental Insurance 
• Vision Insurance
• Pet Insurance
• Company-paid life insurance with additional insurance available
• Short & Long-term Disability Insurance
• Accidental and Critical Illness Insurance
• 401k Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• A Great Team Environment!

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform essential job functions. 

• While performing the duties of this job, the employee is frequently required to sit, talk and hear.
• Employee may be required to sit for long periods of time at a computer.
• Ability to stand, walk, and use hands and arms, stoop, kneel, crouch, climb or crawl.
• The employee may need to lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision.
• The noise level in the work environment is usually moderate to heavy.
• The temperature will vary from hot to cold depending on the weather.

ABOUT US

Blueprint Studios is a nationally renowned special event design, production and rentals firm, long known for our expertise in establishing industry trends, coupled with a keen client focus and responsiveness. We specialize in delivering products and services to a continuously growing base of clients that range from some of the most prominent corporations to a luxury social customer base.

We believe that our employees are the key to our success. Our team is made up of passionate designers, craftspeople and professionals who share our core values of vision, innovation, excellence, and integrity. We are looking for people who can think the big ideas and deliver upon the small details.

Learn more about who we are and what we do at https://www.blueprintstudios.com/ or check us out on Facebook at https://www.facebook.com/blueprintstudiosevents.

EQUAL OPPORTUNITY STATEMENT:

Blueprint Studios provides equal employment opportunities(EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Blueprint Studios expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.