Revenue Analyst chez Town of Vienna, VA

About the Department

Join our Vienna Team!   The Town of Vienna is a vibrant community in Fairfax County, about 15 miles west of Washington, DC.  

The Revenue Analyst is responsible for administering the Town’s real estate revenue program, including billing, collections, and reconciliations. In addition, the position provides support across multiple revenue streams including business licensing, cashiering, and water and sewer billing, to ensure accuracy, efficiency, and excellent customer service. This position plays a key role in safeguarding Town revenues, maintaining compliance with applicable laws and ordinances, and delivering consistent service to residents and businesses.

Work Schedule:
Monday through Friday 8:00 AM - 4:30 PM (Flexible)

 

All new employees must satisfactorily complete a background check. A conditional offer of employment may then be made contingent upon the successful completion of a drug test. 

This is a Non-Exempt Position

Position Duties

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
 
Essential Functions:

• Administers the Town’s real estate tax program, including semi-annual billing, account maintenance, reconciliations, and customer service.
• Processes and verifies real estate assessments, abatements, transfers, and adjustments, including revitalization tax exemptions, tax deferrals, and tax relief exemption adjustments in accordance with Town ordinances and State law.
• Verifies and processes property ownership changes and adjusts parcel records and bills as required.
• Assists with business licensing processes, including intake, review, renewals, and customer inquiries.
• Provides backup cashiering support, including accepting payments, issuing receipts, balancing cash drawers, and preparing daily deposits.
• Assists with utility billing (water & sewer) functions such as account updates, adjustments, and collection activity.
• Ensures accuracy and compliance of all transactions with Town policies, State regulations, and generally accepted accounting practices.
• Maintains complete and accurate records; prepares reports, reconciliations, and analysis as needed for management and audit purposes.
• Provides exceptional customer service by responding to inquiries from residents, businesses, and internal stakeholders.
  
  

Additional Duties:

• Supports cross-training efforts within the Revenue & Treasury division to ensure coverage and continuity of service.
• Participates in process improvement and system enhancement projects, particularly in revenue-related modules of the ERP system.
• Assists with revenue-related audits and internal control reviews.
• Performs other duties as assigned to support the Finance Department’s mission and operations.
  
  

Responsibilities, Requirements and Impacts

Data Responsibility:
Data Responsibility refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation.  Data are intangible and include numbers, words, symbols, ideas, concepts, and oral verbalizations.
Gathers, organizes, analyzes, examines or evaluates data or information and may prescribe action based on these data or information.

People Responsibility:
People include co-workers, workers in other areas or agencies and the general public.
Provides information, guidance or assistance to people that directly facilitates task accomplishment; may give instructions or assignments to helpers or assistants.

Asset Responsibility:
Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization.
Requires responsibility and opportunity for achieving moderate economies and/or preventing moderate losses through the management of a small division; handles supplies of high value or moderate amounts of money consistent with the operation of a small division.

Mathematical Requirements:
Mathematics requires the use of symbols, numbers and formulas to solve mathematical problems.
Uses mathematics involving the practical application of fractions, percentages, ratios and proportions; or measurements, logarithmic, or geometric construction; may use algebraic solutions of equations and inequalities; descriptive statistics; deductive geometry, plane and solid, and rectangular coordinates; mathematical and classifications or schemes.

Communications Requirements:
Communications involves the ability to read, write, and speak.
Reads journals, manuals and professional publications; speaks informally to groups of co-workers, staff in other organizational agencies, general public, people in other organizations and presents training; composes original reports, training and other written materials, using proper language, punctuation, grammar and style.

Judgment Requirements:
Judgment requirements refer to the frequency and complexity of judgments and decisions given the stability of the work environments, the nature and type of guidance, and the breadth of impact of the judgments and decisions.
Responsible for the actions of others, requiring development of procedures and constant decisions affecting subordinate workers, crime victims, patients, customers, clients or others in the general public; works in a very fluid environment with guidelines, but significant variation.

Complexity of Work:
Complexity addresses the analysis, initiative, ingenuity, concentration and creativity, required by the job and the presence of any unusual pressures present in the job.
Performs skilled work involving rules/systems with almost constant problem solving; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure.

Impact of Errors:
Impact of errors refers to consequences such as damage to equipment and property, loss of data, exposure of the organization to legal liability, and injury or death for individuals.
The impact of errors is moderately serious – affects work unit and may affect other units or citizens.

Physical Demands:
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Equipment Usage:
Equipment usage involves responsibility for materials, machines, tools, equipment, work aids, and products.
Handles or uses machines, tools, equipment or work aids involving moderate latitude for judgment regarding attainment of a standard or in selecting appropriate items.

Unavoidable Hazards:
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.

Safety of Others:
Safety of others refers to the level of responsibility for the safety of others, either inherent in the job or to ensure the safety of the general public. 
Requires no responsibility for the safety and health of others.

Minimum Qualifications

• Education: Bachelor’s degree in Accounting, Finance, Business Administration, Public Administration, or related field.

• An equivalent combination of education, training, and directly related experience may be considered in lieu of a degree.

• Experience:

• At least 2 years of experience in accounting, revenue administration, or municipal finance preferred.
• Experience in real estate, utility billing, tax administration, or licensing is highly desirable.

• Knowledge, Skills, and Abilities:

• Strong analytical and reconciliation skills.
• Knowledge of governmental revenue processes, billing, and collections.
• Familiarity with local government tax administration and related laws/regulations.
• Proficiency in Microsoft Office Suite and financial/ERP systems.
• Strong communication and customer service skills, with the ability to explain complex information clearly.
• Ability to work independently, manage multiple priorities, and maintain confidentiality.

Other Qualifications

The Town of Vienna is an Equal Opportunity Employer.   ADA requires the Town of Vienna to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

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