Network Engineer chez Syracuse Regional Airport Authority

Description

Syracuse Hancock International Airport operated by Syracuse Regional Airport Authority is a flourishing airport and looking for a full-time experienced Network Engineer which involves complex programming, configuration, support and maintenance of the Syracuse Regional Airport Authority’s (SRAA) Networks and systems. The work requires knowledge of techniques, methods and procedures for installing, configuring, troubleshooting and optimizing all related hardware, software and communication links.   

Work may be complex in contacts with others, requires courtesy, tact and effectiveness in dealing with others to request or provide information, ask questions or obtain clarification. The work is performed in accordance with department policies. The work is performed under limited supervision reporting to an administrative supervisor where work assignments are subject to established standards, procedures, and completion dates. The position plans and organizes the work, determines individual priorities and the work is reviewed in terms of quality, volume, timeliness and for adherence to established methods, standards and policies. After hours and on-call rotation work is required. 

Typical Work Activities

• Manages and supports hardware and software components pertaining to SRAA Network infrastructure, including operating systems, routers, switches, firewall, wireless, SDN,LAN/WAN, VPN as well as office IT related matters
• Primary support for Syracuse Airport campus wide security network, hardware, and backend software
• Maintains campus-wide security hardware, software, and equipment lifecycle
• Configures, deploys and maintains all firewalls, switches and servers
• Recommends, schedules, and performs network maintenance, improvements, upgrades and repairs
• Performs RMA's and/or hardware swap, while working with third party OEM's and customer cross functional support teams
• Troubleshoots and investigates ISP delivery circuits and hardware, working closely with ISP's to minimize downtime to SRAA’s networks. 
• Builds and deploys virtual and on-prem servers
• Develops and documents systems standards for computer and network devices
• Develops and documents system diagrams and layouts
• Troubleshoots hardware and software issues
• Monitors and tests performance of multiple networks, including Wi-Fi point-to-point
• Images computers
• Evaluates and recommends new technology
• Participates in implementation of new programs and projects
• Provides network performance statistics and reports
• Responds to network and service incidents
• Recommends network designs that best meet SRAA system needs
• Works with internal and external stakeholders and providers, including airport tenants and employees, providing a high level of customer service and support
• Monitors and reports on system availability; implements improvements when necessary
• May assist in training of other staff
• Performs other related duties as required

Requirements

• Experience with multiple vendor hardware platforms including Cisco, Meraki, Ubiquiti, HP Nimble, industrial switches etc
• Demonstrated knowledge of Layer 2 and Layer 3 technologies and protocols
• Knowledge of application-level protocols such as SNMP, telnet, FTP, HTTP, HTTPS, DHCP, DHCPv6, DNS. 802.1x, IPSec etc
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure
• Understanding of Office 365 and Azure Suite, including Exchange, in an enterprise environment
• Ability to troubleshoot technical issues
• Ability to gain knowledge of Airport Common Use platforms and security systems
• Experience with security door controllers and networked camera systems
• Knowledge of project management tools and ability to meet deadlines and manage and prioritize multiple projects with competing deadlines
• Knowledge of physical networking equipment and configuration best practices
• Ability to read/understand and interpret technical and procedural manuals
• Ability to work independently with minimal supervision
• Ability to communicate clearly, both verbally and in writing, with customer base, management, and staff
• Skilled in developing and maintaining effective interpersonal relations
• Ability to work professionally and respectfully with a diverse staff, tenants, and vendors
• Ability to understand and follow verbal and written instructions
• Must be able to work the required schedule, including weekends, holidays, and on-call as needed (and respond within 20 minutes)
• Ability to perform the physical requirement of the position, which consist of moving from one work location to another, sitting or standing at a workstation for extended periods of time, repetitive use of hands and wrists, and may involve lifting objects weighing up to 25 pounds, with or without a reasonable accommodation

Minimum Qualifications

Open Competitive:

A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a bachelor’s degree, or higher, in Computer Science, Information Technology, Information Systems, or a closely related field; or equivalent Military experience/training in Computer Science, Information Technology, Information Systems, or closely related field; and 5 years of work-related experience.

B. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate degree in Computer Science, Information Technology, Information Systems, or a closely related field; or equivalent Military experience/training in Computer Science, Information Technology, Information Systems, or closely related field; and 7 years of work-related experience

C. An equivalent combination of experience and training as defined by the limits of (A) and (B).

Special Requirements:

· Holds or is willing to obtain certifications specific to SRAA campus security system.

· Must be able to obtain and maintain a Security Identification Display Area (SIDA) badge

*Any offer of employment would be contingent on passing a security clearance background check.

 **This position is currently approved through the NYS Civil Services HELPS program as permanent non-competitive, and requires a 52-week probationary period, after which may be appointed permanent competitive.  

Salary and Benefits

• Comprehensive salary and benefits package, including medical/dental/vision coverage upon date of hire, Flexible Spending Accounts
• Generous paid time off
• New York State deferred compensation (457b)
• Employee Assistance Program
• Membership in the New York State Local and Employee Retirement System or alternative Voluntary Defined Contribution Program (if eligible)
• Opportunity for professional development opportunities
• Exciting work environment at a leading airport with opportunities for growth and collaboration

You may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice

To learn more about our organization, visit: www.flysyracuse.com

Application Instructions

Interested candidates should apply online and include a resume and three professional references.