Strategic Account Business Analyst chez Advantest
Advantest · Austin, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Austin
The Strategic Account Business Analyst will be responsible for working with the global account team to define and implement tools and processes to manage account KPI’s.
Responsibilities include:
- Ensures that account teams are trained and familiar with the tools and processes required to accurately report on agreed metrics
- Define key process required to support account management working cross functionally with functions such as contact center, logistics, sales and division
- Participate and contribute to the development of a customer playbook for strategic accounts
- Data quality management for account reporting accuracy
- Support Oracle based data updates to ensure account team has access to most recent data.
- Admin support for SharePoint and Power BI applications.
- Global backup for maintaining data and account team reports