Library Assistant(4010)(Roster) chez City of Greensboro, NC

About the Department

The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro.  All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.

Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents.

If this sounds like a purpose that you would like to share in, please consider the opportunity below.

Work Schedule:  This is an unbenefited position without guaranteed work hours and less than 1,000 hours per calendar year. Schedule consists of various hours: mornings, evenings, and weekends.

In partnership with the community, the Greensboro Public Library (GPL) provides free and equal access to information, fosters lifelong learning and inspires the joys of reading. We are committed to this mission and it is our promise to our community; the Greensboro Public Library serves as a Conduit to Destiny®

If this promise resonates with you, there's a strong possibility that we'd like to partner with you too! GPL, recognized as the parent organization of the City of Greensboro's Libraries/Museum Department, is comprised of eight library locations and the Greensboro History Museum. Our employees pride themselves on delivering quality customer experiences, nurturing relationships, and curating rich print and digital collections, all in an effort to make meaningful, measurable, and desirable differences in the lives of our customers and the community as a whole.

Primary Duties/Brief Description of Work:

The Library Assistant (Admin. Support II) may be assigned to work at any of our (8) eight library locations as required by service needs. The selected applicant will be responsible for providing interactive quality customer service. The work environment is very busy, requiring energetic individuals very skilled at collaborating with diverse staff and customers. The employee in this position must be able to assist with many staffing needs including programming, cashier duties, shelving, maintaining appearance of all materials, technology assistance, reference questions, reader's advisory, and resource assistance. The physical duties include; lifting, pushing (40 lb.), stooping, walking, standing, and using step stools. This employee must maintain a reliable means of contact ( i.e. home or cellular phone) and must be able to work the hours required which include weekday mornings, evenings and weekend hours.

The job is NON-EXEMPT under FLSA.

Minimum Qualifications

Minimum Qualifications:

• High School Diploma/GED with 2+ years of work experience with computers, including MS Word, Office, Internet
• 2+ years of face-to-face customer service experience in a library "OR" retail environment

An Ideal Candidate Would Also Possess (Preferred Qualifications):

• 1+ years of experience working in a library
• Experience using an Integrated Library System (ILS)