Dealer Loan Servicing Team Lead chez Wintrust

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”

Macatawa Bank, now part of the Wintrust Financial Corporation, is looking for top talent to join our team as a Dealer Loan Servicing Team Lead!

Why join us?

• An award-winning culture!  We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and annual discretionary bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
• Family-friendly work hours
• With 200+ community bank locations, we offer opportunities to grow and develop in your career
• Promote from within culture

What you’ll do:

The Dealer Loan Servicing Team Lead supports the operational servicing functions for all dealer loans by providing effective and efficient service to lending clients and branch associates. The Dealer Loan Servicing Team Lead will also assist with development of processes and procedures as well as the training of new associates. Provides day-to-day direction and guidance in completing the daily dealer loan servicing functions including payoffs, payments, advances, outgoing wires and loan maintenance. 

• Manage workflow of team and help with workload as needed.
• Oversees day to day team tasks to ensure established turnaround times are being met.
• Identifies and implements process improvements and system flows to ensure work is accurate and efficiently handled to minimize errors.
• Lead team in problem solving for complex issues and/or in developing new policies with supporting procedures.
• Leads dealer loan servicing processes, including updating and implementing new processes and procedures and establishing structure related to the loan process in accordance with various regulations.
• Assists in the training of new associates, as well as assisting existing associates with questions regarding the dealer loan servicing process.
• Perform annual performance reviews and establish individual performance goals for direct report(s).

Qualifications:

• 3-5 years’ experience operational servicing functions for dealer loans
• Thorough knowledge and understanding of the dealer floorplan and servicing process.
• High School Diploma
• Advanced Computer Skills

Benefits:

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

Compensation:

The estimated annual salary range for this role is $59,000-$77,000 along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills, and experience.

#LI-ONSITE

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life.  To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success.  Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.