Veterinary Talent Development Specialist chez United Veterinary Care

• Design and develop comprehensive development programs for team members, including orientation, onboarding, continuous education, and specialized training.
• Design learning and development programs using various methods such as in-person training, e-learning, workshops, and seminars.
• Stay up to date with industry best practices and incorporate them into learning and development programs. 

• Create and maintain training materials, manuals, and resources tailored to an exceptional development program for paraprofessionals.
• Ensure all training materials are up-to-date, accurate, and compliant with industry standards and regulations.
• Develop specialized training modules for advanced skills and certifications. 

• Develop and design comprehensive orientation and onboarding plans for all paraprofessional staff.
• Ensure managers have all the tools and resources necessary to effectively onboard and train new team members. 

• Partner with other functional teams (HR, Operations, Clinical) to support the design and deployment of cyclical talent assessment processes.
• Ensure that programs are designed and deployed that support talent opportunities that exist in the business.   

• Work closely with operations and other subject matter experts to ensure learning and development content is relevant and practical.
• Communicate objectives and outcomes to all relevant stakeholders.
• Collaborate with the HR department to ensure talent, learning and development programs align with overall company goals and employee development plans.

• Collaborate with key stakeholders to create, curate, prioritize, and implement virtual learning content into an LMS.
• Create a cohesive plan to consolidate and simplify all virtual learning content, including synchronous, asynchronous, interactive, and modular learning content.
• Implement and launch the rollout of a new Learning Management System across UVC Hospitals and Support Center  
• Identify and critically evaluate existing programming relevant for all roles – required and optional.
• Determine where content gaps exist and create a plan to construct or curate that curriculum as needed. 
• Identify content that needs to be developed internally
• Project manage the build of programming and hold creators accountable for content and deadlines.
• Analyze data as team members use LMS to determine areas of opportunity.
• Measure the impact of programs and learning activities and drive progress in alignment with strategic plan for team member development.

• Bachelor’s degree in business administration, Education, Veterinary Technology (required).  Additional credentials, such as VTS, or CVPM, a plus. 
• Minimum of 5 years of experience in veterinary practice, with at least 2 years in a leadership or training role.
• Experience in creating and delivering learning and development programs for veterinary paraprofessional teams.
• Strong knowledge of veterinary practice operations.
• Proven ability to design and implement effective training programs.
• Proficiency in using Learning Management Systems.
• Proficiency in all Microsoft Suite products including Outlook, Teams, PowerPoint, Excel, etc.
• Strong organizational and time management skills, including cross-functional collaboration.
• Excellent written and verbal communication and interpersonal skills.

Physical Requirements: 

• Frequent work at a computer for 90-100% of the time.
• Travel expectations are 10% or less.   
• Frequent to moderate noise level in the work environment.
• Frequent ability to carry out instructions furnished in written, oral or diagram form to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch as well as manipulate (lift, carry and move) up to 15 pounds.
• The physical requirements and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.