- Junior
- Bureau à Edina
At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together.
BI WORLDWIDE is hiring a Customer Concierge.
Are you great at making guests feel welcome? Do you love to create memorable moments? As our Customer Concierge, you'll be the first connection to our BIW campus when customers and prospects visit. We're looking for someone who will provide a great overall experience by coordinating all customer visits to the Minneapolis campus, including logistical setup, technology, catering, tours, gifts, transportation, special events and anything needed to make a visit memorable and personal.
You will also be responsible for keeping our sales force in the know with happenings in the Twin Cities, new restaurants and events. And you'll use the analytical side of your brain to complete weekly, monthly and annual reports for visit tracking. You'll also support the marketing team with additional projects. If you are the one everyone asks to organize fun outings and create great events, from the big picture to the little (but important) details, we're the right fit for you.
Roles and Responsibilities:
- Provide memorable and personal customer service to internal and external associates and customers
- Event coordination
- Creative aspects to elevate visits and differentiate BIW
- Data management -- tracking and reporting of monthly visits
- Communication with internal and external suppliers
- Inventory of gifts and supplies
Education and Experience Required:
- Experience in a service or hospitality industry
- Previous professional business environment experience
- Previous event coordination experience preferred
Knowledge, Skills, and Abilities:
- Customer Service skills
- Detail oriented, multi-tasker and flexible
- Communication skills -- written and verbal
- Works well independently/time management/problem solving
- Technology aptitude and previous experience with Microsoft Office Suite
Hourly Rate Range: $24.00 to $26.00. The final salary and offer will be determined by the applicant's background, experience, and skills.
More details about our company benefits can be found at the following link: https://www.biworldwide.com/careers/benefits-page/
