College & Career Pathways Navigator chez Renton Technical College, WA

About the Department

Join our team at Renton Technical College (RTC) as a College & Career Pathways (CCP) Navigator! The CCP Navigator advocates for CCP students (ESL, GED, HS+, Bilingual HS+, and undecided students). The primary function of this role is to support CCP students during the intake and enrollment process, and helps students overcome any barriers from entry to enrollment and beyond. The person in this position will effectively build relationships with students / colleagues and develop an understanding of systematic and logistical processes. This role is responsible for understanding the needs of each student and facilitates their enrollment into classes. The CCP Navigator has an in-depth knowledge of enrollment processes and programming. As a result, they are a vital representative in college-wide meetings and initiatives to evaluate opportunities for merging with broader college systems and processes.

This position is a full-time, classified, overtime eligible position reporting directly to the Director of Entry Services in partnership with the Dean and Associate Dean of CCP. Working hours are Monday – Friday, including regular evening hours 2-3 times a week, with the opportunity for flexibility based on operational needs. This position is represented by the Renton Professional Technical Association (Prof-Tech) union at RTC. The salary range for this position is $65,673 - $84,489 annually. New hires may not be placed above step 10 ($80,573 annually). For more information regarding employee benefits, please visit our benefits page or the Prof-Tech Collective Bargaining Agreement (Download PDF reader).The priority consideration date for this position is October 12, 2025.

Position Duties

• Demonstrate multicultural competence (including an awareness and understanding of historically marginalized populations) and create an educational and work environment that affirms commitment to equity, diversity, and inclusion.
• Onboard and guide all students enrolled in College and Career Pathways (CCP) programs (ESL, GED, HS+, Bilingual HS+, etc). 
• Respond to inquiries utilizing multiple means of communication (i.e. text, email, phone call).
• Contact and meet with prospective, new, and returning students to answer questions and provide information about enrollment requirements for transitional studies students.
• Assists students in completing admissions application and intake forms.
• Monitors and follows-up with student pipeline from inquiry to first quarter of enrollment.  
• Provides individual, one-on-one advising to CCP students on degree requirements and proper course selection using both in-person and virtual services.
• In collaboration with CCP entry team, build and carry out intake and orientation sessions for new CCP students. 
• Advise prospective students and families including traditional and non-traditional students about the admissions and enrollment process.  
• Adhere to FERPA rules for the release of student information to faculty, parents, students, etc.  
• Makes referrals to appropriate resources necessary for student success.
• Collaborates with faculty to maintain effective services to aid students engaged in various learning modalities (FLEX, In-Person, Online).  
• Serve as an active member of the Entry Services team and collaborate to improve processes. 
• Run queries, tracks, and organize data to make a data-informed recommendations to the Student Services and CCP leadership teams
• Participates in college committees, community engagement, and outreach events as needed. 
• Perform other related duties as assigned.

Minimum Qualifications

• Demonstrated experience with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working/learning environment. 
• A bachelor’s degree in a related field from an accredited institution OR a combination of education and/or work experience in education or social services setting mentoring, coaching, counseling, or advising.
• Two or more years of professional experience in an advising setting at a college or university serving underrepresented student populations is preferred. 
• Proficient with student information systems, virtual learning/advising platforms, Microsoft Office, and ability to learn new technologies and universal design.
• Ability to work effectively and engage with adult learners.
• Demonstrated experience working with students who have unique barriers and assisting with their educational goals.
• Previous experience working with students who are learning English or aiming to complete their high school credentials. 
• Familiarity with BEdA programs and systems, including LACES/formally WABERS and CASAS (administration, scoring, and integration with program requirements) is preferred. 
• Exceptional customer services skills with the ability to place a high priority on professional excellence. 
• Demonstrated experience in interpreting, reviewing and applying program specific policies, procedures and regulations.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities while maintaining confidentiality. 
• Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 months of hire) the production of accessible content, whether print or electronic.
• Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
• Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese).

WORKING CONDITIONS:

Working hours are Monday – Friday, including regular evening hours 2-3 times a week, with the opportunity for flexibility based on operational needs. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits.

Other Qualifications

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students.

The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required.

For questions regarding this position contact [email protected].

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EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 (425)235-7873,[email protected].     

Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: https://rtc.edu/about-rtc/campus-resources/campus-security/annual-security-report.phpFor information on how to access the RTC Daily Crime Log follow this link:https://rtc.edu/about-rtc/campus-resources/campus-security/daily-crime-log.php

We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations.  We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC’s work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here.      

Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.