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Technician II - Employee Services chez DFW Area Application Consortium

DFW Area Application Consortium · Fort Worth, États-Unis d'Amérique · Onsite

2025-09-28 14:00:00.0

$39,674.00 - $47,800.00

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Technician II - Employee Services

JobID: 7126

Position Type:
Supporting - Administrative Associates

Date Posted:
9/26/2025

Location:
LEGAL

Closing Date:
10/10/2025

District:
Fort Worth ISD

Additional Information: Show/Hide
Technician II – Employee Services

Reports to: Director of Employee Services

PC#: 20792-7
Pay Grade: 704
Duty Days: 239
Salary Range: $39,674 - $47,800
FLSA Status: Non-exempt

Position Purpose

Provides a broad range of administrative and technical support to District employees and Employee Services staff in the areas of employee separations, leaves of absence, Title IX complaints, and employee grievances.

ESSENTIAL JOB FUNCTIONS

Assists and responds to inquiries from applicants, and employees; explains routine Employee Services procedures.
Obtains necessary forms and documents from employees and maintains confidentiality of employee data.
Expedites workflow by using Frontline, ensuring that resignation requests are processed by monthly payroll deadlines.
Creates and maintains electronic files for employees by printing, scanning and attaching documents to the employee file; ensures proper routing and clearance of files.
Reviews and verifies employee documents and system codes to ensure accuracy and to support statistical reporting.

Works collaboratively, provides support, and contributes to knowledge sharing with Employee Services staff.
Supports the District’s Chapter 21 Contract nonrenewal process.
Responds appropriately to inquiries in a timely manner to applicants, employees, supervisors, and all other inquiries.

Reviews and verifies employee documents and codes to reflect status of employees.
Performs various systems processes to support Frontline and absence reporting.
Compiles and generates reports, timelines, tables, graphs, correspondence, and presentations.

Arranges and coordinates meetings and conferences; maintains calendar of meetings and prepares follow-up materials.
Manages records and supports timeline actions for the District’s Title IX compliance related to complaints against staff and students.
Responds to Texas Workforce Commission (TWC) unemployment benefit applications, and prepares materials for TWC appeal hearings in collaboration with the designated OES Coordinator.

Safety

Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.
Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.
Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor.

Supervisory Responsibilities

None.

Personal Work Relationships

All Fort Worth ISD employees must maintain a commitment to the District’s mission, vision, and strategic goals.
Exhibits high professionalism, standards of conduct and work ethic.
Demonstrates high quality customer service; builds rapport/relationship with the consumer.
Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.

Other Duties as Assigned

Performs all job-related duties as assigned and in accordance to the Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

Knowledge, Skills & Abilities

Knowledge of District policies, procedures, and regulations.
Knowledge of office procedures and of spelling, grammar, punctuation, and arithmetic.
Knowledge of records administration and maintenance techniques and procedures.
Knowledge of multicultural diversity issues in the workplace.
Knowledge of human resources information systems in a school administration environment.
Skill at the intermediate level, working with Microsoft Office 365, especially Outlook, and Word.
Skill in giving full attention to what other people are saying, taking time to understand the points communicated, asking questions as appropriate, and not interrupting at inappropriate times.
Skill in performing mathematical calculations with accuracy and data entry with minimal errors.
Skill in completing assignments correctly, with attention to detail, and review/proofread accuracy.
Skill in interpersonal relationships, including using tact, patience, and courtesy.
Skill in using multi-function telephone, telephone techniques, and phone etiquette.
Ability to accurately prepare and maintain confidential records, files, and reports with discretion.
Ability to reconcile data entry to source documents and review work for accuracy.
Ability to understand, interpret, and apply rules, policies, and procedures relating to operations.
Ability to work effectively in collaborative teams with all levels of District employees, employee organization representatives, other agencies and the public.
Ability to organize and prioritize tasks, work under pressure, and meet multiple deadlines.
Ability to use software to access databases, email, create spreadsheets, and do word processing.
Ability to communicate effectively, both oral and written forms, and speak publicly.
Ability to engage in self-evaluation with regard to performance and professional growth.
Ability to establish and maintain cooperative working relationships with others contacted in the course of work.

Travel Requirements

Travels to school district buildings and professional meetings as required.

Physical & Mental Demands, Work Hazards

Tools/Equipment Used: Standard office equipment, including computer and peripherals.
Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching; occasional climbing stairs; frequent walking.
Lifting: Occasional light lifting and carrying (less than 20 pounds).
Environment: Works in an office setting; may require occasional irregular and/or prolonged hours.
Attendance: Regular and punctual attendance at the worksite is required for this position;
Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

Minimum Required Qualifications

Education:
- Accredited High School diploma, GED, or Texas Certificate of High School Equivalency required;
Certification/License: None.
Experience: 3 years in technical customer service or detailed work environment that includes the use of research skills, maintaining detailed records, and maintaining confidentiality while collaborating with District staff as needed.

Language: Bilingual (English/Spanish) working proficiency, preferred.

This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

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Technician II - Employee Services chez DFW Area Application Consortium

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