IT Coordinator chez Wright Implement

Discover the difference at Wright Implement, where benefits and competitive pay are top priorities for this family-owned business—become part of our family today!

Job Responsibilities

· Coordinate IT projects, including planning, scheduling, and executing tasks to meet project deadlines as directed.

· Organize and schedule upgrades and maintenance while minimizing downtime.

· Provide technical support and training to staff on new hardware and software.

· Work with the IT manager to maintain IT inventory, including procurement of hardware and software, and maintain an accurate asset management registry.

· Troubleshoot hardware and software issues in person, remotely, and via phone.

· Keep abreast of the latest IT trends and advancements to implement technology improvements.

· Prepare and maintain documentation of network configurations and cabling layouts.

· Work with the IT manager to maintain annual IT budget and ensure cost-effectiveness.

· Monitor internet and email use to ensure compliance with company policies.

· Promote practical, everyday security habits (strong authentication awareness, phishing awareness, data handling, password security) and translate policy into simple steps for non-technical staff.

· Assist with the creation and management of user accounts and access.

· Oversee the installation, maintenance, and upgrading of computer hardware, software, systems, and networks.

· Hands-on experience with hardware diagnostics, repair, and physical network setup, including cabling and termination.

Job Requirements

· Associate’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.

· Minimum of 1-3 years of experience in IT coordination or a similar role.

· Strong understanding of IT infrastructure, networking, and database systems.

· Demonstrated expertise in IT project management and coordination; Proven ability to manage multiple tasks simultaneously and consistently meet established deadlines.

· Proficiency in IT service management software and tools.

· Knowledge of system security and data protection best practices.

· Ability to troubleshoot and resolve technical issues effectively.

· Strong communication and interpersonal skills.

· Ability to provide technical support and training to staff.

· Comfortable working in a fast-paced, dynamic environment.

· Proficient in Microsoft Office applications, including Word, Excel, Outlook, and Teams.

· Requires travel to multiple company locations; periodic overnight stays for training may occur.

· Physical requirements include standing, crouching, crawling, and lifting up to 50 lbs.

· Comfortable working with tools and ladders for tasks such as mounting displays and running cable.

Preferred Qualifications

· Experience managing Microsoft 365 tenants, including user provisioning, license management, and security configurations.

· Familiarity with Microsoft Entra ID (Azure AD), Intune, and Microsoft compliance/security centers.

· Ability to automate administrative tasks using PowerShell or Power Automate.

· Experience with Power BI for reporting and data visualization.

· Understanding of Microsoft licensing models and cost optimization strategies.

· Experience building or maintaining apps using Microsoft PowerApps, including Canvas and Model-driven apps.

Wright Implement is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.