Spa Desk Concierge/Reservationist chez The Greenwich Hotel

• Greeting clients upon entrance and exit of the spa and seeing to their individual needs
• Booking appointments via telephone and in-person on Book4Time scheduling system
• Keeping retail & spa areas organized and presentable
• Confirming appointments on a daily basis via telephone & email
• Assisting with regularly scheduled inventory count
• Mantaining knowledge of spa services, products, and technicians
• Collecting, assessing, and organizing client database

QUALIFICATION REQUIREMENTS

• Proactive, with excellent customer service and phone etiquette
• Strong organizational skills, ability to multi-task
• Luxury spa or retail experience preferred; luxury hotel experience helpful
• Computer savvy; previous knowledge of spa booking software preferred
• Must be able to work early mornings, nights, weekends & holidays
• Most importantly, friendly, polished and positive personality

We are only looking for serious applicants who are interested in long term employment.

If interested, please e-mail your resume along with a cover letter.    Competitive hourly compensation and benefits are offered.