Medical Scribe/Interpreter-PACE chez None

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.

As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.

The Medical Scribe will increase the electronic medical record (EMR) efficiency, productivity, and accuracy for providers.  This role will annotate all dictated or written information for treatments of patients.  In addition, this role will facilitate communication between limited English-speaking patients and their providers, nurses, lab technician, and other clinical staff. 

This position is fully onsite. Schedule: M-F 8 AM- 4:30 PM (30 min lunch)

Responsibilities

Medical Scribe

• Assists providers with documentation of each patient’s medical chart during their visit
• Transcribes a history and physical examination as given by the patient and provider
• Documents all procedures performed by the provider or nurses in patient medical charts
• Uses various EHR tools to congregate data collected for statistical reports for efficiency and accuracy
• Transcribes consultations and discussions by family members and/or providers, including electronic signatures on changes made to patient progress notes
• Orders labs, diagnostic imaging, and specialty referrals
• Transcribes results for labs, x-rays, and other evaluations in patient medical charts
• Follows-up on the progress of pending results to finalize the patient workups for the provider
• Documents proper diagnoses, follow-up instructions, and prescriptions as dictated by the clinician
• Trains new hires, including new hire shadowing after three months of employment assuming competency in work performance
• Attends mandatory trainings with various departments within the organization

Healthcare Interpreter

• Facilitates communication between patients and their providers, nurses, medical assistants, lab technicians and other clinical team members
• Ensures patients comprehend treatment plans as described by the provider and clarifies any discrepancies
• Adapts to provider workflow preferences and proactively reviews patient’s chart in preparation of scheduled appointments
• Conveys information to patients regarding treatment plans, lab results, referrals, and other information within electronic health records in accordance with HIPPA standards
• Assists providers in navigating the electronic health record (EHR)
• Locates information for review, including encounters, test results, outside records
• Notifies provider of any pending items and system alerts
• Assists with scheduling/rescheduling appointments
• Recognizes any potential barriers to communication that may impact the success of the patient experience

Qualifications

Education/Experience

• High school diploma/GED required; bachelor’s degree preferred
• Healthcare Interpreter Certification preferred
• One-year medical scribe experience within outpatient clinics setting preferred
• Experience using electronic medical records systems preferred
• Bilingual (English/Spanish) speaking, reading, and writing required

Additional Qualifications (Knowledge, Skills and Abilities)

• Excellent verbal and written communication skills, including superior composition and proofreading skills
• Ability to type 55+ words per minute
• Ability to carry out work in a distraction free environment
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Knowledge about and experience with various templates and documentation techniques in EMR systems
• Knowledge about and experience with medical terminology, anatomy, and physiology
• Ability to successfully manage multiple tasks simultaneously
• Excellent planning and organizational ability
• Ability to work as part of a team as well as independently
• Ability to work with highly confidential information in a professional and ethical manner

Physical Requirements

• Ability to lift/carry 5 lbs/weight
• Ability to stand for long periods of time

Neighborhood Healthcare offers a generous benefit plan that includes:  Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!

Pay range: $24.95 to $33.46 per hour, depending on experience, education and additional qualifications.

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.