- Junior
- Bureau à Tukwila
Job Description:
· Anticipates and responds to guests in a friendly and positive manner
· Responsible for providing the highest level of service
· Process check-ins and check-outs, verify billing, create reservations, and process special requests
· Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
· Understands and follows the company guest service recovery program
· Adheres to company general work rules, department procedures and company policies
· Attends all required department and hotel meetings
· Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations
Education:
High school diploma or GED required
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