Customer Service Representative - UniFirst First Aid + Safety chez UniFirst First Aid

%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3EUniFirst First Aid + Safety is seeking a reliable and hardworking Customer Service Representative to join our community. As a First Aid Customer Service Representative, you will be supporting our customers by ensuring timely, accurate, and professional services by managing customer inquires, processing orders, resolving product or service issues, and maintaining strong client relationships. Our standard is a 5-day work week, enjoy two days off a week. We have an immediate opening and provide on-the-job training.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%26nbsp;%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cb%3EPay %26amp; Benefits:%3C/b%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3EOn-the-job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, and Employee Referral Bonuses.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%26nbsp;%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cb%3EWhat%26rsquo;s in it for you?%3Co:p%3E%3C/o:p%3E%3C/b%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cb%3ETraining:%26nbsp;%3C/b%3EWith the most in-depth training platform in the industry, our employees get top-quality skills training designed%3Cb%3E%26nbsp;%3C/b%3Eto enhance their performance and assist them with their career potential and advancement.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cb%3ECareer Mobility:%26nbsp;%3C/b%3EWe%26rsquo;re a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cb%3ETechnology:%26nbsp;%3C/b%3EUniFirst%26rsquo;s many cutting-edge sales tools and innovative programs are designed with one purpose in mind %26ndash; to help you succeed.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cb%3ECommunity Culture:%26nbsp;%3C/b%3EOur unique community culture is what makes UniFirst an organization that stands out from the rest.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cb%3EDiversity:%26nbsp;%3C/b%3EAt UniFirst, you%27ll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%26nbsp;%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cb%3EWhat you%26rsquo;ll be doing:%3C/b%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cul style=%22margin-top: 0in;%22 type=%22disc%22%3E%0A%3Cli class=%22MsoNormal%22 style=%22margin-bottom: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in;%22%3E%3Cspan style=%22font-size: 16px;%22%3EAct as a liaison between customers and sales staff and a personal point of contact for customers and staff.%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22margin-bottom: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan class=%22NormalTextRun SCXW115312012 BCX0%22%3EAssist%3C/span%3E%3Cspan class=%22NormalTextRun SCXW115312012 BCX0%22%3E%26nbsp;customers%26nbsp;%3C/span%3E%3Cspan class=%22NormalTextRun SCXW115312012 BCX0%22%3Eby%3C/span%3E%3Cspan class=%22NormalTextRun SCXW115312012 BCX0%22%3E answering questions related to accounts, procedures, and services by telephone or email.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22margin-bottom: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in;%22%3E%3Cspan style=%22font-size: 16px;%22%3EForward Sales leads to the appropriate teams.%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22margin-bottom: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in;%22%3E%3Cspan style=%22font-size: 16px;%22%3EInvestigate errors, file claims, intercept shipments, and confirm shipments.%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22margin-bottom: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in;%22%3E%3Cspan style=%22font-size: 16px;%22%3EPerform data entry duties, such as: processing orders, updating customer accounts, log claims for freight companies, pricing, reporting, map %22ship-to%27s%22 and item cross reference in MAPADOC, email invoices to customers upon request, distribute incoming faxes, and retrieve order from order processing partners.%26nbsp;%3C/span%3E%3C/li%3E%0A%3C/ul%3E

What we’re looking for:

• A high school diploma, or GED equivalent, is required.
• Must be 18 years of age or older.
• Customer service experience is preferred.
• Verbal & written communication skills in English: professional telephone and email etiquette. 
• Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc). Mas 200, Lotus Notes, and UPS/FedEx/Express work knowledge a plus.
• Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.) 

About UniFirst First Aid + Safety

UniFirst First Aid + Safety is a division of the UniFirst Corporation. UniFirst First Aid + Safety is one of the largest providers of First Aid, AEDs, Compliance Training, Safety, and PPE products in the United States.  Businesses such as manufacturing, office buildings, retail, construction, logistics, automotive, and government agencies, are just a few examples of our current customer base. We are part of a $70 million division within a $1.8 billion company.   

 

UniFirst is an equal-opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws 

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