Winter Sports Attendant, Titletown chez Delaware North

Overview:

Delaware North Sportservice is searching for seasonal Winter Sports Attendants to join our team at Titletown in Green Bay, Wisconsin. As a Winter Sports Attendant, you will be responsible for handling ice skate and tube rentals and issuing passes to the hill and rink.

Additional Details:

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Unit Description:

Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating.

Responsibilities:

• Greet guests approaching the admissions counter
• Issue rental items upon payment
• Acquaint guests with items for sale and use suggestive selling techniques
• Properly record all transactions via the point-of-sale (POS) system and inform guests of the amounts owed
• Participate in the setup of the stand, arrange inventory, and notify the supervisor of any inventory deficiency or shortages
• Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment
• Aid in the safety and efficiency of the winter sports areas by enforcing safety rules and regulations
• Ensure liability compliance through enforcing guests’ completion of the required waivers upon entrance to the winter sports areas
• Performs other duties as assigned

Qualifications:

• Must be at least 16 years old
• Excellent guest service skills
• Basic math skills; ability to accurately account for inventory
• Effective communication skills; ability to communicate with guests and receive orders
• Ability to work effectively with others
• Ability to work in a fast-paced environment

Physical Requirements:

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to remain stationary for the entire length of the shift
• Ability to perform normal lifting of stock up to 50 lbs.
• May be exposed to variable temperatures, including extreme heat and cold, depending on the season
• May be required to work in confined and/or narrow spaces
• May be required to medium medium-level physical activity, including but not limited to ice skating

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