Program & Marketing Technician - PT chez City of Baytown, TX

About the Department

Are you creative, love digital design, and enjoy connecting with your community? Sterling Municipal Library is looking for a part-time Programming & Marketing Tech to help us bring our programs and events to life.

In this role, you’ll get to put your creativity to work—designing, capturing, and editing engaging content for our social media, newsletters, and other library communications. You’ll attend events, document the fun, and share those experiences with our community. We’re also looking for someone who can keep an eye on trends and bring fresh, innovative ideas to keep our content exciting and relevant.

But this job isn’t just about marketing. You’ll also play an important role in helping patrons use library services and technology—things like public computers, printing, scanning, faxing, and digital resources. Strong tech skills and great customer service are key, because we want every visitor to feel supported and able to enjoy all the library has to offer.

If you’re passionate about digital design, storytelling, and making a difference for your community, we’d love to have you on our team!

Position Duties

• Marketing:  
  • Develops and enhances content for social media, newsletters, and various library communications.
  • Captures and edits photos and videos from library events for promotional use.
  • Researches current trends and generates innovative ideas to maintain engaging and relevant content.
  • Serves as a library representative at community events, partnering with schools, early childhood centers, and local organizations to promote library services, collections, and programs.
• Public Service: 
  • Assists the public with library materials, equipment, general reference services, responding to inquiries, and guiding users to appropriate research resources.
  • Demonstrates a strong dedication to delivering positive customer service to all library patrons.
• Performs all other related duties as assigned.

Minimum Qualifications

Required:

• High School Diploma or equivalent (GED).
• Valid driver’s license with an acceptable driving record (must obtain TX driver’s license within 90 days). 
• Experience creating digital content, including graphics, photos, or videos, preferably using Canva or similar tools.
• Experience assisting the public with technology, including public computers, printing, scanning, faxing, and digital resources.
• Ability to work evenings and weekends.

• Bilingual in English/Spanish.
• One year of related experience in library, communications, or community-focused environment.
• Familiarity with trends in social media content creation and engagement strategies.
• Experience creating content that engages families and children.

Other Qualifications

• Knowledge of digital content creation tools (Canva, Adobe Creative Suite, CapCut or related)
• Knowledge of social media best practices and trends for community engagement.
• Skilled in capturing and editing photos and videos that tell a compelling story.
• Ability to communicate clearly and professionally.
• Skilled in operating a personal computer, Microsoft Office Suite applications, and the use of electronic resources as used in libraries.
• Excellent customer service and communication skills, with the ability to interact positively with children, families, and the general public.
• Bilingual skills highly desirable.

Attendance is an essential function of this position. The City reserves the right to require an employee in this position to work overtime. This position provides services or performs duties for the benefit of the general public during emergency situations. These may include services or duties different from those performed in the usual course and scope of your job. In the event of an evacuation, the incumbent in this position may be required to remain to perform needed services.

Overall Position Strength Demands

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.