Service Writer - RideNow Weatherford chez RideNow Powersports
RideNow Powersports · Weatherford, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Weatherford
RideNow Powersports - Weatherford, is seeking a Service Writer who’s ready to deliver top-tier service!
Responsibilities
- Schedule appointments for repair, maintenance, recall work
- Greet customers, inspect their powersports vehicles, and answer questions
- Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order
- Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
- Advise customers on necessary/suggested services and cost
- Offer additional services and products, including special promotions
- Review Repair Orders in progress to ensure quality and timeliness
- Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
- Communicate any changes in timeline, repairs, or cost to the customer
- Upon completion of work, review the work order with the customer
- Maintain current technical qualifications by completing all training programs assigned by the Service Manager
- Other duties as assigned