Associate Director, Engineering, Development and Integration chez Organon

Job Description

The Position

Organon is seeking a Team Product Owner for its Field Engagement product area, who will lead product development and support operations teams for US market. This position is essential for ensuring operational efficiency and effective coordination across various teams. Organon welcomes and embraces your individuality! This individual is passionate about technology and one who possesses a strong subset or combination of the requirements listed below.

Reporting to the Customer Engagement Value Team, Commercial System Architect, Team Product Owner is responsible for managing Field Engagement operations team and leading product development in building digital marketing solutions for Organon’s commercial sales and marketing group. This role is the primary point of contact for US Field Engagement solution development and operations support. As a Veeva CRM and Field Engagement technology platform expert, this resource will be partnering directly with In-market technology leads, US commercial Ops leads, Product managers, Managed Service support groups and other members of the technology organization to maintain the smooth operations and keep the delivery predictability of the team to deliver business value.

Responsibilities

• Serve as the point of contact for all Field Engagement platforms Architecture and support for US market.

• Lead Veeva CRM development and support activities for the US Sales and Marketing Operations team.

• Support US call center – Customization and integration of Salesforce Service cloud.

• Manage DevOps team of four to five developers, testers and business analysts following SAFe Agile practices.

• Actively participate and develop solution architecture for the Field Engagement solutions.

• Manage all stages of product development including sprint planning, system and user testing as well as product release management.

• Translate business requirements into technology solutions by effectively communicating the technical possibilities and constraints to stakeholders.

• Meet SLAs for platform support including, but not limited to, Veeva CRM, Veeva Nitro, Veeva Align and other integration services.

• Develop and Own Quality metrics for the release deliverables.

• Participate in quarterly Program Interval (PI) planning and act as the Team product owner for the Field engagement US DevOps team.

• Measure product performance as well as value delivered to clients and adjust, where necessary.

Required Education, Experience and Skills

• Bachelor’s degree in software engineering, Computer Applications or related discipline.

• Ten plus years of relevant work experience with experience in a product support lead/product owner role preferred.

• Product certifications - Veeva, Certified SAFe Scrum Master, SAFe Product Owner Certification etc., is a plus.

• Must have ten plus years of field systems support experience in life science, sales and marketing functions including knowledge of Market Access.

• Strong understanding of complex business problems and the ability to identify and interpret business need into technology solutions.

• Demonstrate experience of integrating commercial Field engagement solutions into a sales and marketing ecosystem such as Veeva CRM, Salesforce Service cloud, Market Access Tools and Salesforce Marketing Cloud.

• Advanced knowledge of agile development methodologies including SAFe practices.

• Demonstrated ability to manage field engagement systems support for large field force (> 500) meeting SLAs.

• Strong problem-solving and analytical skills.

• Direct and motivate the product development teams.

• Experience in use of AI to increase team productivity and operations quality.

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.  Our Vision is clear: A better and healthier every day for every woman.

US and PR Residents Only

For more information about personal rights under Equal Employment Opportunity, visit:

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OFCCP Pay Transparency Rule

Organon is an Equal Opportunity Employer. We are committed to fostering a culture of inclusion, innovation, and belonging for all employees and job applicants. We ensure all employment practices are conducted without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, veteran status, or any other characteristic protected by state or federal law.

Search Firm Representatives Please Read Carefully 
Organon LLC., does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Applicable to United States Positions Only:  Under various U.S. state laws, Organon is required to provide a reasonable estimate of the salary range for this job.  Final salary determinations take a number of factors into account including, but not limited to, primary work location, relevant skills, education level, and/or prior work experience.  The applicable salary range for this position in the U.S. is stated below.  Benefits offered in the U.S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.

Annualized Salary Range (US)

$125,400.00 - $213,100.00

Please Note: Pay Ranges are Specific to local market and therefore vary from country to country

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Yes

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites.

No Travel Required

Flexible Work Arrangements:

Flex Time, Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1 Postuler maintenant