Site Manager chez Monarch

Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

At least three years of supervised experience working with I/DD population.

Supervisory experience preferred.

This Opportunity:

Onsite management for the day to day activities of an assigned location including management of scheduling staff and support service needs that enhance the quality of meaningful day activities and enable individuals to achieve their personal dreams and goals.

What You'll Do:

•    Identify methods whereby services can be provided utilizing existing community resources wherever possible. Ensure that staff utilizes person-centered approaches and positive approach strategies when supporting individuals receiving services.
•    Work in a cooperative effort with involved professionals to ensure that program plans are implemented and documented properly and updated in a timely fashion.
•    Support and assist individuals in coordinating support services including initialing referrals, scheduling and attending appointments. Attending meetings, properly completing required paperwork reviewing documentation and report concerns, etc.
•    Assist in administrative duties such as reviewing time sheets to ensure accuracy and submitting for payroll, necessary payables and other administrative duties as assigned.
•    Ensure, through regular audits, that accurate documentation and procedures are followed in the handling of credit cards and purchases. Will have financial responsibility for the program oversight including service revenue, expenses, and sales as appropriate.
•    Provide leadership, direction and supervision to assigned personnel including floaters and substitute staff. Monitor performance and implementation of assigned responsibilities by being present when day-to-day activities, routines and rhythms are taking place, on all shifts and by unannounced visits. Complete performance evaluations, coaching and counseling and discipline as needed and/or required.
•    Develop system of communication for staff and participants, including regular staff meetings to facilitate dissemination of accurate and up-to-date information concerning team work and ensure individual needs are met. Ensure system provides a means for communication across divisions and between consultants, professionals, outside agencies, families and management staff.
•    Provide systems to develop, coordinate, and monitor staff and participant schedules within the program and in the community that meets individual program plans. Ensures that appropriate activities are occurring throughout the day.
•    Assist people receiving services with knowledge of emergency procedures and personal safety. Utilize effective judgment when dealing with safety issues, including but not limited to fire safety by conducting drills, inspecting equipment, and practicing safety procedures in the community.
•    Assist new staff and/or current staff with orientation, mentoring, and training. Ensure staff are appropriately trained regarding plans and related programs and demonstrate an understanding of specific plan components.  Support and monitor that all staff obtain and maintain agency wide training expectations.
•    Attend and actively participate in meetings and training as required.
•    Maintain certification in all agency, state and federal training requirements.
•    Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
•    Will follow service definition guidelines for services being provided.
•    Completes all other relevant responsibilities as assigned by the supervisor.
•    Driving and Travel may be required.

Education We're Looking For:

High School Diploma (Required)

Certifications We're Looking For:

Drivers License (Valid) - USA

Experience We're Looking For:

Developmental and Intellectual Disability Experience | 3 Years | Required Management Experience | Not Required Supervised experience working with I/DD population. | 3 Years | Required

Schedule:

Monday-Friday (8:00am-5:00pm)

Target Weekly Hours:

40

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. 

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact [email protected] or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

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