Housekeeping Manager chez Stein Eriksen Lodge

For those who seek the best, there's only Stein.

Stein Eriksen Lodge is an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.

Why work for the best?

The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. The longest running Forbes five-star rated property in Utah, we provide luxury accommodations and memorable stays to our Park City visitors year-round.  We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.

Position Summary:

Maintains a smooth housekeeping operation during the evening hours and represents the department in absence of the Executive Housekeeper. Supervises, trains, and assists as needed: turndown attendants, lobby and house staff.

Essential Functions:

• Assure all staff maintain quality standards in all areas.
• Check work and document work habits of assigned staff.
• Ensure all safety procedures are followed.
• Ensure guest and owner requests receive highest priority..
• Conduct daily line-ups.
• Assure the timely completion of guest rooms daily.
• Updating room status at the end of the shift.
• Assist with the monthly inventory.
• Reviewing daily labor and assist in maintaining the budget.
• Inspect guest rooms daily to assure compliance with FORBES standards.
• Prepare daily and turndown assignments in the absence of the Director of Housekeeping.
• Enter work orders into the system.
• Logging lost and found items into the system.
• Assist with the ordering of supplies.
• Complete team member reviews as assigned.
• Performing disciplinary action and coaching as needed.
• Follow up with guest/owner concerns.
• Maintain effective communication with managers and front desk team.
• Attend meetings as scheduled.

Education, Experience, and Skills Preferred:

High School diploma or equivalent.

College level courses or related job experience.

Three - Five years in hotel front or back of house.

Stein Collection offers:

• Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
• Competitive wages and bonus plans to recognize your dedication and service with us
• Paid training time and programs
• Chef prepared meals daily in our cafeteria, at no cost to you
• On site heated garage for employee parking -a great perk in winter!
• Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
• Flexible schedules and time off policies to accommodate family, school, and other activities
• Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoth, Real SL, and Salt Lake Bees
• Monthly team member appreciation events and recognition programs
• Hotel room, spa, dining, shopping, ski/snowboard rental discounts available

We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.