Assistant Specialist, Personalization chez Abercrombie and Fitch Co.

Job Description 

The Assistant Specialist, Personalization plays a key role in bringing unique experiences to life for each customer that interacts with our brands. The Associate Specialist will work with cross functional partners across Marketing, Digital & Technology, etc to create and deploy personalization strategies on our website, app, and emails.  They will work on the strategic evolution of existing capabilities to deliver against brand & audience objectives.    

This job is located at our Global Home Office in Columbus, Ohio.  

What Will You Be Doing? 

Strategy 

• Translate customer insights and needs to deliver personalization experiences 
• Assist with experience strategy of existing experience enhancements & squads projects 
• Own business strategy and set best practices for personalization algorithms and rules

Execution 

• Build, manage & QA personalization campaigns in the platform across site, app & email 
• QA experiences based on customer preferences & behaviors 
• Utilize technical competency to troubleshoot experiences 

Other 

• Project managements of upcoming tests & experiences - tracking requests, updating timelines 
• Partner & communicate across many functions to deliver customer facing experiences 

What Do You Need To Bring? 

• Bachelor’s Degree or related experience  
• 1+ years marketing experience  
• Prior experience in personalization preferred but not required  
• Strong adaptability to technology  

Our Company  

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

Benefits & Perks  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive bonus program 
• Annual companywide review process 
• Flexible spending accounts 
• Medical, dental and vision insurance 
• Life and disability insurance 
• Associate assistance program 
• Paid parental and adoption leave 
• Access to fertility and adoption benefits through Carrot 
• Access to mental health and wellness app, Headspace 
• Paid time off and one paid volunteer day per year, allowing you to give back to your community 
• Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year) 
• Seven associate wellness half days per year 
• Merchandise discount on all of our brands 
• Opportunities for career advancement, we believe in promoting from within 
• Access to multiple Associate Resource Groups 
• Global team of people who will celebrate you for being YOU! 

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER