Field Supervisor- Northborough and Southborough Public Schools chez Whitsons Culinary Group

SUMMARY: The Supervisor is responsible for assisting with the systems and procedures for all aspects of the School Nutrition program which he/she helps to oversee. They will ensure that all compliance, regulations and guidelines are followed consistently for Whitsons and any client mandates in all schools in the district.

ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES:

• Must spend 90% of workday in kitchens and serving areas working with and observing and supporting team.

• Assists with the maintenance of systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies
• Open and close the kitchen each day, monitoring supplies and reducing waste.
• Supervises program within all budgetary guidelines established by Whitsons.
• Motivate, help to train, and supervises subordinate Team Members.
• Identify and work with GM to provide the necessary tools for the team to perform at satisfactory level.
• Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies.
• Maintains compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection.
• Implements and fulfills requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained.
• Coordinates and supervises production, merchandising of food, food quality, and cost control, and Team Member training.
• Assists with recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards.
• Helps monitor and control expenses such as food cost, labor cost and operating expenses while providing exceptional customer service.
• Helps manage purchasing and utilization of government commodities including processed goods.
• Field customer complaints with responsive, actionable activities
• Prepares location for internal QA audit.
• Supports and helps execute all marketing promotions applicable to the marketing calendar, and checks merchandising is in place effectually and current.
• Helps team achieve a goal of 90% or above score on the Whitsons Internal Audit and shows increased improvement each year.
• Adhere to all company and district policies and ensure that entire team understands and follows them.

ADDITIONAL DUTIES AND RESPONSIBILITIES:
• Coordinates activities with other internal departments, participates in management team meetings when needed, interfaces with Vendors and key service users within client organization.
• Looks for opportunities to implement new products and services which support sales growth and client retention.
• Provides content for monthly communications to the client and DM, highlighting activity monthly including any financial information requested by client.
• Conducts monthly meetings with PIC’s, /cooks regarding menu offerings.
• Performs additional duties as assigned by GM or DM.
• Must complete all training requirements assigned.

PHYSICAL DEMANDS OF THE JOB:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear
• Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms.
• Be standing on feet majority of the workday in addition to walking back and forth.
• Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is performed primarily in a Cafeteria /Food Service establishment. Work is primarily “hands-on” during mealtimes. Office work is completed before or after mealtimes. The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and the Company reserves the right to add additional duties or modify existing duties.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job
change.