Emergency Relief Assessor chez Salvationarmy

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.

About the role

As a Emergency Relief Assessor, this is your opportunity to be responsible for assessing community member needs and determining appropriate financial 
assistance (emergency relief) and/or referrals, as required.

Reporting to the Doorways Coordinator, this is a permanent, part-time position offering 20 hours per week, based in Palmerston, NT.

Salary and conditions are in accordance with the SCHADS Award, Level 3.

How you will make an impact

• Conduct interviews and assessment for emergency relief (ER) with community members in accordance 
  with Doorways guidelines

• Determine the assistance to be provided in line with Doorways standards of practice

• Community members are assisted to access support services through referral and advocacy to service 
  providers within and external to The Salvation Army, where appropriate

• Escalate complex or unresolved matters

• Accurate, up-to-date client records and data is maintained for all clients in accordance with TSA standards 
  and procedures, using all relevant TSA systems including SAMIS

What you will bring

• Diploma level (preferred) or Certificate IV (minimum) qualification in a related field (Community Services etc) 

• Experience working in the community services sector

• Experience working with people from culturally and linguistically diverse backgrounds would be beneficial.

• A national Criminal History check is required

• A current and valid Working with Children’s Check

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.

• Flexible working arrangements.

• Access to EAP and health & wellness initiatives incl Fitness Passport

• Ongoing training and development opportunities that enhance on the job skills and proficiency.

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration