Assistant Vice President, Product Manager-Gold Loan, Consumer Banking Group chez DBS Bank India

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. 

Key Accountabilties

• Product Development & Business strategy
• Portfolio Monitoring & Analytics
• Product Profitability
• PSL business through Gold Loans 

Job Responsbilities

• Lead Product Ideation, conceptualization, planning and execution.  
• Maintain right product mix and ensure high portfolio quality
• Drive channel development initiatives to expand reach and customer engagement.
• Benchmark competitor offerings and recommend changes to maintain market competitiveness.
• Draft and support approvals for business cases, product notes, and policy modifications.
• Drive Agri business via branches and develop value proposition for Agri and MSME Segment.
• Budgeting and cost rationalisation initiatives.
• Collaborate with cross-functional team including Risk, Tech and compliance to Automate and digitalise customer onboarding & servicing for high quality product experience.

Experience

• 3–6 years of experience in product management, business analysis, or branch operations (preferably gold loans/retail assets).
• Exposure to regulatory norms, Agri business and digital lending solutions is desirable. Local Market knowledge of southern part of India will be preferred.

Education

• Graduate/Postgraduate in Commerce, Finance, or Business Management.

Core Competencies

• Strategic Thinking & Business Acumen: Ability to understand market trends, identify opportunities, and align product propositions with overall business objectives.
• Regulatory & Compliance Expertise: Sound knowledge of retail banking products, processes, and a deep understanding of regulatory guidelines pertaining to Gold Loans in India.
• Analytical & Problem-Solving Skills: Exceptional ability to analyze complex data, draw meaningful conclusions, and develop practical solutions.
• Stakeholder Management & Communication: Excellent interpersonal and communication skills with the ability to influence, negotiate, and build strong relationships with diverse stakeholders (Compliance, Operations, Tech, Risk, Audit, etc.).
• Process Orientation: Strong understanding of end-to-end business processes and a drive for continuous improvement.

Technical Competencies

• Basic understanding of Gold Loan product mechanics, valuation, and operational flows.
• In-depth knowledge of regulatory guidelines and compliance requirements specific to Gold Loans (e.g., RBI norms, LTV ratios, interest rate caps, etc.).
• Ability to interpret and analyze financial and business performance metrics effectively.
• Familiarity with banking technology landscapes and the ability to work effectively with local and regional tech teams for system enhancements and data extraction.

Work Relationship

• Internal: Gold Loan Sales Team, CBG COO Team, Compliance, Risk Management, Audit, Technology, Operations, Legal, Finance, Marketing, and other relevant business units.
• External: Regulatory bodies (as required), auditors, and potentially external vendors or consultants.

DBS India - Culture & Behaviors

• Drive Performance through Value-Based Proposition: Constantly seek to deliver value to our customers and the bank, ensuring sustainable growth and impact.
• Customer Focus: Place the customer at the heart of all decisions, striving to understand and meet their evolving needs.
• Build Pride & Passion: Act as an ambassador for DBS, protecting, maintaining, and enhancing our reputation for excellence and trust.
• Invest in Team Building: Actively contribute to a collaborative and supportive team environment, sharing knowledge and celebrating successes.
• Execute at Speed: Demonstrate agility and efficiency in execution, balancing speed with quality and meticulous attention to detail.
• High Standards of Honesty & Integrity: Uphold the highest ethical standards in all dealings, ensuring transparency and accountability.