SUPV REG GUEST & PAT SVCS OPS chez UT Southwestern Medical Center

%3Cb%3EWHY UT SOUTHWESTERN?%3C/b%3E%3Cbr%3E%0AWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to %3Ca href=%22https://www.utsouthwestern.edu/newsroom/articles/year-2022/july-us-news-best-hospital.html%22 target=%22_blank%22%3EU.S. News %26 World Report%3C/a%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career!%0A%0A%3Cbr%3E%3Cbr%3E%3Cb%3EJOB SUMMARY%3C/b%3E%3Cbr%3E%0AAs a Regional Guest %26 Patient Services Operations Supervisor, this position promotes UT Southwestern Medical Center as the preferred destination for excellent patient care, outcomes, safety, and service. %3Cbr%3E%3Cbr%3E%3Cp%3E%3Cb%3EBENEFITS%3C/b%3E%3Cbr%3E%0AUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:%3C/p%3E%0A%3Cul%3E%0A %3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%3E%0A %3Cli%3E100% coverage for preventive healthcare-no copay%3C/li%3E%0A %3Cli%3EPaid Time Off, available day one%3C/li%3E%0A %3Cli%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/li%3E%0A %3Cli%3EPaid Parental Leave Benefit%3C/li%3E%0A %3Cli%3EWellness programs%3C/li%3E%0A %3Cli%3ETuition Reimbursement%3C/li%3E%0A %3Cli%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/li%3E%0A %3Cli%3E%3Ca href=%22http://jobs.utsouthwestern.edu/benefits/#top%22 target=%22_blank%22%3ELearn more about these and other UTSW employee benefits!%3C/a%3E%0A %3C/li%3E%0A%3C/ul%3E%3Cbr%3E%3Cbr%3E%3Cb%3E%3Cb%3EEXPERIENCE AND EDUCATION%3C/b%3E%3C/b%3E%3Cbr%3E%0A%3Cbr%3E%3Cb%3ERequired%3C/b%3E%3Cul%3E%3Cb%3E%3Cli%3EEducation%3C/b%3E%3Cbr%3EHigh School Diploma or GED %3Cbr%3E%3C/ul%3E%3Cul%3E%3Cb%3E%3Cli%3EExperience%3C/b%3E%3Cbr%3E2 years of related supervisory experience %3Cbr%3E%3C/ul%3E%3Cul%3E%3Cb%3E%3Cli%3ELicenses and Certifications%3C/b%3E%3Cbr%3E Incumbent must obtain CPR certification within 90 days of employment within 90 Days and %3Cbr%3E%0A CPR certification must be current for duration of employment within department. %3Cbr%3E%3C/ul%3E%3Cbr%3E%3Cb%3E%3Cb%3EJOB DUTIES%3C/b%3E%3C/b%3E%3Cul%3E %3Cli%3EOn site supervision of day-to-day operations of the Guest %26amp; Patient Services departmental functions at all regional sites around the DFW metroplex. Directly supervises Lead Patient Services Representatives. Inspiring commitment and team building to motivate staff on the service goals of the Ut Southwestern hospitals and clinics. %3C/li%3E%0A%3Cli%3EAssesses workflow at clinical buildings and two hospitals and rotates staff as necessary to ensure adequate staffing at each site. Assists Guest %26amp; Patient Services Manager and other departments to ensure successful business operations. %3C/li%3E%0A%3Cli%3ECompletes and coordinates projects and reports which require use of computer software applications. Conducts performance evaluations, recommends disciplinary actions, and assists with departmental hiring. Makes recommendations for changes to policy and procedures. Builds solid working relationships with all Guest Services employees. %3C/li%3E%0A%3Cli%3EResponsible for coaching, counseling and formal discipline of Patient Service Representatives and Lead Patient Services Representatives. Identifies and resolves problems in a timely manner, displays willingness to make decisions, exhibits sound and accurate judgment, uses discretion to make decisions or seeks advice from Manager. %3C/li%3E%0A%3Cli%3EDemonstrates attention to detail, demonstrates accuracy and thoroughness, follows policies and procedures, responds to management direction, and arrives to work, meetings and appointments on time. Communicates changes effectively, prepares and supports those affected by change, monitors transition and evaluates results and relays feedback to Manager to improve performance. %3C/li%3E%0A%3Cli%3EDuties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human subject research participants. Functions in all Guest Services locations, rotates with supervisory and leadership staff to provide weekend and holiday coverage or at any time as needed. %3C/li%3E%0A%3Cli%3EMaintain patient confidentiality in accordance with University and departmental policy. %3C/li%3E%0A%3Cli%3EPerforms other duties as assigned. %3C/li%3E %0A%3Cbr%3E%3C/ul%3E%3Cb%3E%3Cb%3ESECURITY AND EEO STATEMENT%3C/b%3E%3C/b%3E%3Cbr%3E%3Cbr%3E%3Cb%3ESecurity%3C/b%3E%3Cbr%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.%3Cbr%3E%3Cbr%3E%3Cb%3EEEO%3C/b%3E%3Cbr%3E%0AUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3C/br%3E Postuler maintenant