Front Office Assistant chez Gen4 Dental

Dentistry is more than just cleaning teeth and filling cavities. It’s a vehicle that can transport people from a place of insecurity and fear to a permanent state of joy and confidence. Our mission is to provide lasting clinical outcomes that will enhance our patients day-to-day quality of life. High-caliber cosmetic dentistry is about delivering long-term function with striking aesthetics in a comfortable and relaxing environment. We believe that our patients' experience should be easy and exciting. After all, their smile is something they live with each and every day—it’s part of their life. Improving it should not be a daunting task. When you love your smile, life just seems to be a little easier. Whether our patients have complicated dental issues, desire high-end cosmetic treatments, or are looking for a trusted family dentist, we’re here to help them reach the smile of their dreams!

To learn more about our office, check out our website here: https://alluredental.com/

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: 

• Work-Life Balance: (Monday-Thursday 7:35AM-4:30PM, Friday 9AM-1PM) 

• Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) 

• Parental Leave: Up to 3 weeks paid 

• 401(k) Match 

• Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans 

• Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues 

• CE & Growth: SPEAR access + continuing education 

• Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans 

• Pet Insurance: Flexible plans + 24/7 telehealth for your pet 

Key Responsibilities 

• Build and maintain productive schedules for our doctors and hygienists 

• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients 

• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing 

• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment  

• Assist patients with understanding their treatment plan and increase dental case acceptance  

• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices   

• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary 

• Customer service experience 

• Dental office experienced (preferred) 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.