Sales and Event Specialist chez Bowling Green State University, OH

About the Department

The Sales and Facility Specialist is responsible for managing and leading the operational and logistical functions for BGSU Firelands Events Management activities. This position acts as project manager for external clients to meet personalized event needs, including processing of room reservations and contracts; coordination of event catering; audio visual set-up and troubleshooting; and individualized room set-up and service. This position also submits facility service and maintenance need requests for event spaces and is responsible for monitoring, submitting, and room scheduling for all internal and external events. This individual also acts as a liaison between multiple departments on campus for external registration processes, budget reports, cost analysis reports, customer service issues, and instructor/presenter needs. This person manages all meeting and classroom spaces while used for events and is dedicated to ensuring each and every group receives top-notch, detailed, and personalized customer service.

Position Duties

• Communicate (in person/phone/email/text) throughout the event scheduling, set-up process, and onsite delivery of services with all clients and guests to the facility. (Audio/Visual; WiFi; Catering; Space; Set-up; Dates/Times). All records must be entered into the event management system for all event information and contracts, R25 for space reservations, and Outlook for real-time scheduling.
• Responsible for promoting, selling, and coordinating the use of event and meeting spaces, including developing client relationships, executing sales strategies, and ensuring optimal space utilization through targeted marketing and outreach efforts.
• Responsible for ensuring spaces rented by external organizations are set up to the client’s specifications, including assisting with set-up activities.
• Occasionally, perform custodial duties (trash/dispensers/cleaning) during events, or as needed.
• OTSS communications for classroom and conference room technology issues/needs.
• Catering: communication with clients & multiple caterers for all event needs. Shopping for events/supplies. Set-up/tear down. All catering receipts scanned & reconciled in Chrome River. Submit requisitions and required documentation for all other purchases.
• Student Employee supervision & guidance. Hire; train; monitor; evaluate; schedule student specific assistance for events management activities. Provide detailed instructions to every employee responsible for event coverage (Room/AV/Catering/Etc.).
• Liaison for external client events held during evenings/weekends. Set locks; communicate building issues that may impact campus; custodial/grounds; point of contact for delivery assistance. Coordinate facility needs with supervisor.
• Related duties as assigned

Minimum Qualifications

The following Degree is required:

• Associate's degree required. Degree must be conferred at the time of application.

• 2 years of event planning
• 1 year of supervisory responsibility
  • Two years of experience as a GA or student employee is equal to one year of professional experience

• Must have and maintain a valid driver’s license and comply with the university’s vehicle use policy.
• Food ServSafe Certified (may be obtained within six months after hire)

Other Qualifications

Knowledge, Skills, Abilities

• Strong public speaking, 
• Communication/interpersonal skills,
• Project management experience. 
• Ability to coordinate efforts from multiple areas,
• Manage conflicting priorities and problem solve under pressure,
• Ability to work a flexible schedule including extended hours, evenings, weekends, and other times when needed for events management

Required Documents to Upload to Application:  Cover Letter and Resume

Deadline to apply:  The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by October 7, 2025.    

BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.