Operations & Purchasing Specialist chez Tauck, Inc.

Tauck is seeking an Operations & Purchasing Specialist to join our Global Operations department. The Operations & Purchasing Specialist will provide critical support to the operations & purchasing team, assisting with processes, procedures, ticketing, coordination, purchasing and special projects to ensure smooth and efficient operations.

KEY RESPONSIBILITIES:
Operational:

• Updating Personal Documents (PDocs) & Memos with cross-tour modifications
• Verifying accuracy across DxDs, 8-screens, and contracts
• Refining product allocation, TD survey, and incident distribution tables
• Supporting the cleanup and maintenance of the product calendar
• Checking sailing schedules year over year for accuracy
• Ticketing for museums, trains and other itinerary related components
• Coordinate museum operations, including monthly reporting, guest counts, private visit forms, and voucher management.
• Maintain and update tour schedules and guest records, ensuring accuracy across itineraries/systems.

Purchasing:

• Overseeing the deposit tracking system
• Scanning and organizing liability documents
• Updating and enhancing the Purchasing Dashboard for future planning
• Providing pre- and post-support
• Serving as a liaison between Operations and Finance to resolve outstanding payments, update relevant systems, and coordinate with the Product and AP teams
• Sustainability data analytics
• Negotiation preparation, research, and analytics (rate comparisons, comp analysis)
• Hotels: Research and cataloging of hotel and city/regional pricing, utilizing the CoStar platform
• Supporting suppliers: Guide fee per hour, cost per kilometer for coaches & luggage transport, average meal rates

SKILLS & QUALIFICAITONS:

• Bachelor’s Degree in a business discipline preferred.
• 1-2 years of proven operations and/or purchasing experience preferred.
• Strong organizational skills and attention to detail.
• Self-starter with the ability to take initiative.
• Capable of multi-tasking and handling multiple projects simultaneously.
• Ability to adapt to new situations and maintain a positive attitude.
• Excellent communication skills, both written and verbal.
• Proficiency in using technology and software applications relevant to the role.
• Excellent time management skills and proven ability to meet deadlines
• Proficient in Microsoft Excel (including pivot tables, formulas, and advanced functions), as well as Microsoft PowerPoint and other Office applications.

Company