8724 - Administrative Specialist II (Health & Human Services) chez Jackson County, OR

About the Department

Jackson County Employment Opportunity.

Jackson County Health & Human Services is committed to providing exceptional supports to adults and children with developmental disabilities. This Administrative Specialist II position will directly provide QA for the business needs of Developmental Disability Case Management.

Jackson County strives to recruit, hire and retain the best employees!

Position Duties

• Direct experience in DD Case Management workflow and working with the following ODDS web-based software is preferred: eXPRS, Workday Training Portal, CAM and PointClickCare.
• Pass a criminal background check prior to hire. 
• Submit an acceptable DMV certified court print prior to hire. click on the following link to review Jackson County's requirements for an acceptable driving record.  

• Pass a pre-employment drug screen, which includes screening for Marijuana. Click on the link to review Jackson County's Drug-Free Workplace Policy.

Minimum Qualifications

I.    Position Summary

Performs a variety of responsible advanced office management, clerical and administrative support for an assigned project, division or department; assists in planning, organizing and coordinating support activities, operations and functions related to the assigned department; and, provides general information and assistance to staff and the general public. Handles the most complex and difficult processes. Provides technical and functional supervision over other clerical staff. Works independently and exercises sound judgment and initiative. 

II.   Examples of Essential Position Duties (The following duties represent some of the principal job duties; however, they are not all-inclusive. Other duties may be required or assigned.)

• Plans, organizes and coordinates support activities, operations and functions for a project, division or department; trains, monitors and provides functional guidance to other clerical personnel in office procedures, policies, equipment operation and technical matters; may manage a caseload.
• Performs responsible and advanced clerical and administrative duties in specialized, technical areas; composes correspondence; proofreads documents; receives, logs and resolves complaints; schedules staff, meetings and locations; provides quality assurance.
• Assists the public in person and by telephone; answers advanced questions regarding departmental policies and procedures for the public, other departments and staff where judgment, knowledge and interpretation are utilized; serves as the primary resource for interpretation of department policy and procedures.
• Oversees advanced paper and computer filing and record keeping systems, indices and registers; researches files and prepare reports as required for departmental purposes; computes or verify data, enters and retrieves data from computer terminals, and reviews computer print outs for accuracy; takes and maintains inventory records as assigned; operates a variety of office equipment and machines.
• May participate in the preparation, coordination and administration of assigned budget; monitors expenditures; performs bookkeeping and accounting functions.
• Adheres to regulatory requirements, collective bargaining agreements, County and departmental policies and procedures, required trainings, as well as safe work practices.
• Develops and maintains effective internal and external working relationships at all levels.
• Has regular and reliable attendance. Overtime may be required.

III.  Minimum Requirements (Performance of the essential duties of this position includes the following requirements, physical demands and/or working conditions)

Education and Experience

• High school diploma or equivalent AND five years of progressively responsible clerical and office support experience including experience overseeing the activities of a large department or division; OR
• Any combination of education and experience which provides the applicant with the desired skills, knowledge, and ability required to perform the job.

License, Certificate or Other

None

IV.  Other Requirements

Knowledge, Skills and Abilities

Requires a knowledge of modern office practices and procedures; business English composition, spelling and basic arithmetic. Ability to type accurately a variety of complex materials rapidly and accurately; operate office equipment and machines with accuracy and skill; alphabetize and arrange in numerical order; understand and follow oral and written instructions; implement new procedures and processes; understand, interpret and follow departmental procedures, rules and regulations; prioritize and organize work and train other staff; make decisions independently; make fast and accurate computations; compile data and prepare complex reports; establish and maintain effective working relationships with those contacted in the course of work. 

Physical Demands (Performance of the essential duties of this position includes the following physical demands)

Ability to work in a standard office environment; requires the ability to exert a small amount of physical effort in sedentary to light; may require some moderate lifting, bending, reaching, kneeling and some climbing requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as typing, filing, data entry, and/or use of calculators, ten-key adding machine, or other office equipment or supplies.

Working Conditions (Performance of the essential duties of this position includes the following working conditions)

Work is generally performed in an office environment and may include exposure to disruptive people.

V.   Additional Information

This classification description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and change from time to time based upon matters such as, but not limited to, variations in the shift, work demands, seasons, service levels and management’s decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification. The County shall schedule employees and determine FTE consistent with its determination as to efficiency of operations, financial advantages to the County, and/or effective service to the public

Other Qualifications