Talent Management (Priority 1, 35% of time) - Provide coaching and training for direct reports - Perform hiring and on-boarding for new QA team members - Hold team accountable to expectations and take action when warranted - Hold IPP reviews with direct reports - Identify and remove barriers for team when warranted - Evaluate staffing of team; make changes as necessary - Set expectations and monitor performance of direct reports; take action when warranted - Manage attendance, scheduling and discipline of direct reports - Understand product and process expectations and ensure QA staff is executing to those expectations - Monitor team performance as related to departmental KPIs - Understand and ensure effective execution of new product launches/product changes relating to FSQA Resolution/Regulatory Management (Priority 2, 30% of time) – - Manage resolution of day-to-day plant incidents relating to food safety and QA - Manage resolution of NRs, including writing response in conjunction with FSQA Manager - USDA liaison, and resolution of USDA issues during production - Lead resolution of micro deficiencies. - Identify gaps/opportunities for improvements specific to food safety and quality (i.e. sanitary equipment design) - Collaborate daily with QA mgmt on issue resolution (team, technical) Performance Management (Priority 3, 20% of time) - Set goals for sanitation specific to QA (pre-op and micro) and monitor performance - Participate in the management of sanitation operational performance - Create and own the execution of the master sanitation schedule - Participate in the billing/cost review/scope of services process for sanitation services - Organize and ensure effective execution of intensified cleanings (i.e. semi-annual) - Organize and lead weekly sanitation meetings in conjunction with sanitation - Monitor SSOP, pre-op, and micro KPIs; report on trends and take action when warranted Team CFG (Priority 4, 10% of time) - Communicate/reinforce CFG initiatives and events impacting QA staff - Develop and deliver training FSQA training (i.e. pre-op training) for production TMs performing FSQA related tasks - Partner with operations to identify process opportunities - Partner with production, maintenance, and OA on process, products, and partners - Attend and participate in weekly Ops supervisor meetings - Attend and participate in weekly FSQA mgmt meetings - Participate in CFG leadership programs - Career development - Attend and participate in applicable training for supervisor role Process Validation/Execution (Priority 5, 5% of time) - Perform validation of CCPs and other processes; analyze data and make recommendations based upon analysis - Initiate and lead evaluation of latest developments in sanitation/trends in the industry - Collaborate with Lab to verify proper execution of sampling program - Participate in evaluation of overall plant pre-op program - Ensure effective execution of pre-op verification program by QA
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