VP chez Hays

What future do you want to create?

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work.

Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

Our knowledge through scale, deep understanding and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let’s create your tomorrow

WHY JOIN HAYS?

Be part of the team

We’re driven to work hard but know when to have fun. We call it the Hays spirit. You’ll experience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself.

Feel set up to thrive

We're believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed.

Go further in your career

Our scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance.

Work at the leading edge

Joining Hays means joining a business that’s going places. We’re transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be.

OUR VALUES

BUILD PARTNERSHIPS - THINK BEYOND - DO THE RIGHT THING

Summary

The Vice President of Americas Solutions is responsible for designing and applying high-quality, client-focused solutions by leveraging Hays’ full suite of services, while also identifying market opportunities and supporting the development of new products and services. It involves leading product development, solution design in sales processes, generating compelling content and insights, and ensuring effective knowledge sharing across teams. The ideal candidate brings deep expertise in recruitment and workforce solutions, technology, strong communication and analytical skills, and the ability to anticipate market trends to shape innovative service offerings.

Primary Responsibilities

• Define and deliver high-impact solutions for strategic clients by leveraging the full spectrum of Hays’ Enterprise Solution services.
• Promote effective knowledge sharing across teams & regions to drive consistency and innovation.
• Identify and assess opportunities for new product development based on evolving client needs, market insights & technology innovations.
• Lead the creation and enhancement of services and solutions that anticipate and respond to customer demands and market dynamics, addressing the challenges and opportunities of both new and existing clients.
• Maintain a forward-thinking, macro-level perspective to proactively adapt to the changing world of work, ensuring Hays remains a leading solutions provider.

Key deliverables

1. Product Knowledge & Expertise

• Provide expert support across the following areas:

  • Service and Solutions Application & Design – Primary focus (60%)
  • Content Generation for Go-to-Market support – Secondary focus (40%)
  • Insight Sharing & Knowledge Transfer
  • Market Review & Analysis
  • Service and Solutions Development

1. Market Review & Analysis

Lead ongoing market assessments to identify service gaps and emerging opportunities by engaging with:

• Internal stakeholders
• Clients and prospects
• Third-party partners and industry analysts

1. Product & Service Development

Lead the creation and enhancement of Services and Solutions to address market needs or gaps in current offerings. Responsibilities include:

• Conducting targeted research to shape go-to-market strategies
• Develop supporting materials for sales and operational enablement

1. Solution Leadership in Sales & Client Development

Be a subject matter expert in Services and Solutions throughout the sales lifecycle, particularly for multi-region opportunities. Key responsibilities:

• Collaborate with Sales, Delivery, Commercial, Project teams, and other regions to ensure alignment and understanding of available solutions
• Provide expert input during:
• Presales – Participate in strategic client engagements, diagnostics, and co-creation workshops
• Shaping – Identify client drivers and align appropriate Hays solutions
• Diagnostics – Apply Hays diagnostic tools with clients and prospects
• Definition – Tailor global value propositions to regional needs
• Commercial Modeling & Pricing – Contribute to pricing strategies within governance frameworks
• Pitch – Serve as the Solutions SME in enterprise-level pitches, highlighting capabilities and track record

Ensure all sales interactions and collateral reflect Hays’ capabilities and align with strategic messaging and governance standards.

1. Insight & Knowledge Development

Partner with Marketing and Creative teams to produce thought leadership content and support think tank/workshop initiatives across digital and in-person formats.

1. Content Generation

Work closely with Bids and Contracts teams to develop compelling, solutions-focused content that supports all stages of the sales and client development process.

Competencies & Behaviours 

• Business Acumen 
• Building Customer Relationships 
• Personal Communication 
• Showing Professionalism 
• Leading Others 
• Setting Goals 
• Motivating Others 
• Achieving Plans 

Knowledge & Skills

Whilst ability, motivation and attitude are most important, it would be a distinct advantage to have:

• A deep understanding of recruitment, RPO, MSP, CMO and Services Procurement
• A deep understanding of technology systems utilised to support delivery of solutions.
• Ability and desire to research, learn and communicate market trends, new technologies and innovations
• Experience and ability to create convincing client’s solutions that secure new business and transform existing contracts.
• Good knowledge of the market, competitors, trends, and approaches
• Writing and proof-reading experience 
• The ability to quickly build strong working relationships.
• Positive, proactive and example setter
• Demonstrable communication, influencing and listening skills.
• Proven ability to produce high quality and accurate written documentation and reports.
• Exceptional written English skills
• A high level of attention to detail
• Strong organizational skills and ability to work autonomously and within a matrix.
• Flexible and adaptable to change – open and able to learn new skills.
• Strong Word, Excel, PowerPoint, and CRM/database skills
• An understanding of other resourcing, Talent and HR solutions and relevant technologies
• Experience of planning, managing, and coordinating events is highly desirable.
• Able to interact at various levels across a range of roles; Board, Resourcing, Procurement and HR
• Experience of writing formal bids and tenders
• Project management experience

Demonstrate Behaviour Which Supports Hays Values

• Build partnerships
• Think beyond
• Do the right thing

What you will get:

• We offer base compensation range starting at $150K
• Remote work schedule with travel
• PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO.
• Competitively priced medical, vision and dental plans to choose what works best for you.
• 401K with guaranteed match and fast-paced vesting schedule.
• Initial and continuous training & support from Learning & Development for your professional growth.