Health Program Associate (CAP Supervisor PCN 062362) chez State of Alaska, AK

About the Department

What You Will Be Doing:
In this role, you will lead a dedicated team of senior service technicians and office assistants who play a vital role in reviewing and processing applications for Home and Community Based Waiver Programs and State Plan Programs. You will be responsible for fostering a supportive and high-performing team environment through hiring, training, and day-to-day oversight. Your leadership will directly influence the quality and efficiency of services provided to Alaskans. This position also involves conducting performance evaluations, providing coaching and development opportunities, and collaborating with the Health Program Manager II on disciplinary matters when necessary.
 
Mission and Values/Culture:
Our mission is to promote health, well-being and safety for individuals with disabilities, seniors and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice and dignity.
 
Benefits of Joining Our Team:
The General Relief/Central Applications Processing Unit is a close-knit team working in a positive and dynamic work environment. Our work with programs and partners is reflective, supportive, and collaborative. Our unit promotes continuous learning and personal growth, as well as access to development and advancement opportunities
 
The Working Environment You Can Expect:
Team members and supervisors are located in Anchorage at 1835 Bragaw Street. This location is convenient to shops, restaurants and trails. This position is scheduled for an 8-hour workday; start and stop times can be flexible between the hours of 8 am and 5:00 pm. The position includes the capacity for a hybrid telework schedule following the completion of a successful probationary period.
 
Who We Are Looking For:
The ideal candidate will possess the following position-specific competencies in addition to the minimum qualifications competencies listed below:  

•  Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.

To view the general description and example of duties for this job class, please go to the following link and search for Health Program Associate: https://www.governmentjobs.com/careers/Alaska/classspecs.

Position Duties

Competency-Based Minimum Qualifications Instructions
This job class uses competency-based minimum qualifications.  Please ensure your application(through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description           
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class.  They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency.  They typically list expectations instead of specific tasks and are to be used only as parameters and guidelines.   A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.  

Any combination of education and/or experience that provides the applicant with competencies in 

• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience. 

equivalent to those typically gained by:

Education in a biological, health, or behavioral science; public, healthcare, or business administration; data management or a closely related field;

AND/OR

Progressively responsible paraprofessional experience supporting a health and social service program and delivery system; applying requisite rules, regulations, and terminology used in the work; completing medical billing, medical claims, medical transcriptions, and/or medical coding; and/or using computer applications, databases, and reporting systems required to process, store, and maintain data and information subject to privacy and confidentiality laws and rules.

Special Note

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Minimum Qualifications

At the time of the interview, please provide the following:

1. Copy of your two (2) most recent performance evaluations; if unavailable, two (2) documented supervisor letters of reference may be substituted. 
2. Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application. 

SUPPLEMENTAL QUESTIONS

For your application to be evaluated, you must answer the Supplemental Questions. 

The State of Alaska uses four proficiency levels to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions. 

If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level  Ensure your time and any subsequent flex promotion(s) are documented as a separate position  This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered  If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
 
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
 
The State of Alaska does not provide VISA Employer sponsorships.

Other Qualifications

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