Learning Resources Technician I chez Solano Community College

About the Department

Under the direction of the assigned manager, the Learning Resources Technician I performs a wide variety of duties in the College Library; assists students, faculty and others in the use of library equipment, materials, services and facilities; performs a variety of duties related to circulation, the reserve library, and trains and provides work direction to student workers in circulation; performs other related responsibilities as may be assigned. 

Position Duties

• Is the main contact for hiring student workers/temps/international students. 
• Processes form 6; international student processing; maintains totals of federal student worker/temp/international student allowed hours. 
• Locates substitutes when scheduled student worker/temp is out due to illness. 
• Completes all necessary forms for hiring student and temp workers. 
• Schedules student workers and temp employees.
• Reviews time sheets from temp/student workers for accuracy and forwards to assigned manager for final approval. 
• Trains student and temp workers on circulation policies and procedures.
• Opens/closes the library following library procedures.
• Establishes and maintain positive staff and public relations; provide detailed information requiring judgment and knowledge of pertinent programs and functions in Library.
• Supports and trains student/temp workers on Library policies and procedures
• Resolves higher level patron circulation issues regarding student, faculty and community patrons. 
• Collects fines; removes blocks; clear liens; issues library cards. 
• Records periodicals according to established guidelines and procedures; directs reference queries to librarian as needed; provides work direction to student assistants. 
• Assists with locker processes and procedures for issuing materials through library locker service, locker management service, students in database.
• Creates requisitions; monitor purchase orders for reserve record items received or canceled; investigate missing items and items sent but not received; file claims for undelivered materials. 
• Instructs student workers/temps on drop box and router. 
• Processes internal and external routing systems such as Link+.
• Assists librarians obtaining circulation data to complete Service Area Outcomes. 
• Provides input in Library’s accreditation report efforts.
• Provides input in determining policies and procedures for text reserve items and circulation.
• Supports Librarians to organize and maintain library reserve services by monitoring. reserve materials including but not limited to textbooks, calculators, chrome books. 
• Interfaces with Banner for text reserve fine management.
• Under the guidance of a Librarian, creates brief records for new text reserves; removes unrequested materials from reserve shelves every semester; returns faculty loaned materials, determines if fines are needed for damage; maintains class sets for human services.
• Maintains library materials in assigned locations.
• Maintains and operates a variety of library equipment including but not limited to computer terminal, printer, calculator, copier/print management system.
• Performs a variety of special projects or assignments as delegated. 

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Completion of One year of college (30 units) with major course work in library technology or related field

• Two years of increasingly responsible library experience involving extensive public contact 

• Any combination or training, experience, and/or education that provides the required knowledge, skills, and abilities.

• Sensitivity to relate to persons with diverse socio-economic, cultural, and ethnic backgrounds, including the disabled.

Other Qualifications

LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from students, staff and the general public
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and schedules and calculate work hours.
Ability to prepare and maintain accurate financial and statistical records and reports
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSE, REGISTRATION: 
None are required for this classification.
OTHER SKILLS AND ABILITIES:
Demonstrate knowledge of:

• Online catalog services, functions, hardware and software.
• Automated circulation, maintenance, functions and services.
• Interlibrary circulation, transactions, processing and services.
• Library practices, references sources, procedures and terminology.
• Library assignments such as acquisitions and processing, circulation, learning lab or instructional materials.
• Operation and use of library and office machines including computers and spreadsheet, word processing and database software.
• Audio-visual materials and equipment.
• OCLC cataloging procedures.
• Financial and statistical recordkeeping.
• Modern office practices and procedures.
• Technical library duties in the acquisition, processing, duplication and circulation of learning resources materials.
• Computer equipment and word processing, spreadsheet and data base management software including specialized learning resources software.
• Financial and statistical records and reports.
• Assign work/tasks to student employees.
• Office equipment such as adding machine, copier, automated telephone system and facsimile machine.
• Electronic keyboarding with accuracy and at an acceptable rate of speed.
• Perform assigned work with speed and accuracy.
• Effective and cooperative working relationships.
• Health and safety rules and regulations.
• Meeting schedules and timelines.
• Effective and timely and work.
• Work with minimum supervision.
  
  
• PHYSICAL DEMANDS: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
  While performing the duties outlined in this classification, employees in this classification are regularly required to stand and sit for long periods of time, use hands and fingers to operate an electronic keyboard or other office machines, reach with hands and arms, stoop or kneel or crouch to file, speak clearly and distinctly to answer telephones and to provide information; and hear and understand voices over telephone and in person. 
  All employees assigned to this classification must regularly lift, carry and/or move objects weighing up to 15 pounds.
  Specific vision abilities required for positions assigned to this classification include close vision (clear vision at 20 inches or less), ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

• WORK ENVIRONMENT: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
  The work assigned to this classification is typically performed in a community college learning resource center or instructional services environment. While performing the duties of this classification, the employee regularly is exposed to frequent interruptions and the hazards of working with video display terminals and fumes from ink and chemicals used by the graphic arts department which is located nearby which also contributes to a very noisy work environment for some employees in this class.