Sr. Social Services Supervisor chez Evergreen Treatment Services & REACH

Description

Position - Sr. Social Services Supervisor

Compensation -  $84,000 - $93,000/annually

Location - South King County Clinic, Renton

Schedule - M-F 5 AM - 3 PM

ETS strives to achieve pay equity and transparency as part of our goal to create an equitable workplace.   

Work at Evergreen Treatment Services and make a difference in our community!

• ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. Learn more about our mission and values.
• Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity, health equity, and community justice.
• Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members. Check out the compelling stories told by our patients, clients, and staff members that provide more information and a clear picture regarding our organization’s essential work.

This dynamic position plays an important role in helping ETS accomplish our mission!

Job Summary:

• The Senior Social Services Supervisor at ETS carries the full responsibility of a Social Services Supervisor for their designated clinic while also serving in an elevated leadership role. This dual focus ensures both the continued high-quality supervision of social services at the clinic level and the advancement of agency-wide initiatives.
• In addition to supervising social services staff, the Senior Social Services Supervisor provides mentorship and consultation to other Social Services Supervisors, helping to align practices, build leadership capacity, and strengthen service delivery across sites. Under the direction of the Associate Director of Behavioral Health, this role also acts as a delegate to move forward strategic projects related to the social services department and other social-service-driven initiatives.
• This position is rooted in ETS’ Philosophy of Care, emphasizing Collaboration, Compassion, Diversity, Empowerment, Holistic Approaches, Innovation, and Integrity.

Responsibilities:

• Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.
• Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism.
• Clinic-Level Supervision
• Carry out all duties of the Social Services Supervisor, including:
• Direct oversight of social services staff.
• Supervision and performance evaluations of assigned staff.
• Support with outreach, engagement, service planning, housing navigation, health coordination, crisis intervention, documentation, and compliance.
• Partnership with internal and external providers to reduce barriers and support Participant stability.
• Maintain accountability for case management outcomes, quality of services, and alignment with ETS Philosophy of Care at the assigned clinic.
• Mentorship & Consultation
•  Provide ongoing mentorship, coaching, and consultation to Social Services Supervisors across ETS clinics.
•  Support supervisors with complex case management issues, staff performance challenges, and professional development.
•  Facilitate peer-learning opportunities and promote consistency in supervisory practices.
• Delegated Leadership & Strategic Initiatives
• Act as a delegate of the Associate Director of Behavioral Health to move forward agency-wide initiatives and special projects related to case management or other social services.
• Lead or co-lead cross-site projects on documentation standards, quality improvement, and system alignment.
• Provide input and updates to leadership, ensuring project goals and timelines are met.
• Program Development & Alignment
• Support program design, evaluation, and continuous improvement efforts across the Social Services department.
• Collaborate with supervisors to standardize policies, procedures, and workflows.
• Contribute to development of innovative practices that advance equity, access, and Participant outcomes.
• Advocacy & Equity
• Advocate for systemic changes that remove barriers to housing, healthcare, and recovery.
• Champion ETS’s commitment to equity by identifying gaps and supporting inclusive practices in service delivery and supervision.
• Represent ETS at external workgroups, community coalitions, and systems-level discussions related to social services and behavioral health.

Note: New and/or different duties and responsibilities may be assigned to this job at any time.

Requirements

Qualifications:

• Required
• Bachelor’s degree in social work, human services, psychology, or related field preferred; equivalent relevant experience considered.]
• Minimum of six years working with individuals experiencing homelessness, substance use, or behavioral health challenges.
• At least three years of supervisory experience, including direct staff supervision and mentoring/leadership of supervisors preferred.
• Demonstrated experience managing projects or strategic initiatives in a social services or behavioral health setting.
• Preferred
• Master’s degree in social work, human services, psychology, or related field preferred; equivalent relevant experience considered.
• Knowledge and Skills:
• Strong leadership and mentorship skills with ability to coach peers.
• Knowledge of harm reduction, trauma-informed care, and motivational interviewing.
• Skilled in project management and system-level thinking.
• Excellent communication, relationship-building, and advocacy skills.
• An understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.
• Ability to establish and maintain effective working relationships with participants and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
• Strong interpersonal skills and verbal/ written communication skills.
• Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.
• Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
• Flexible team player, with excellent attention to detail.
• Ability to maintain confidentiality and use discretion when handling highly sensitive information.
• Ability to set boundaries, resolve conflict and de-escalate issues.
• Computer literate, with basic knowledge of Microsoft Office Suite, as well as a high level of initiative in keeping current with technological change.

Additional Essential Information:

• Physical Conditions and Requirements:
• The employee may be exposed to illicit drug residues and fumes or other bio-hazardous materials when carrying out job functions. There is also potential for exposure to bloodborne pathogens. ETS will provide employees with appropriate training to limit the risk of exposure to bloodborne pathogens. Policies and procedures are in place addressing each item specifically.The employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms and talk or hear; frequently required to stand, walk, and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl.
• The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color, and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate.
• Equipment Used:
• Computer, photocopier, fax machine, and phone.
• Inclusivity and Reasonable Accommodation:
• Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
• ETS will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship for ETS. We also seek to provide reasonable accommodation for the interview process.

Check Out ETS’ Excellent Benefits - Part of Your Total Rewards Package in this Role!

Key Benefits:

· Medical and Dental benefits, as well as voluntary Vision benefits.

· 403b Retirement Plan with employer match starting at 2% at 1 year, and Roth IRA.

· Basic Life/ADD/FSA tax saving accounts for health and dependent care.

· Employee Assistance Program (EAP), voluntary long-term disability coverage.

· Vacation (2 weeks/year, access at 6 months)

· Sick leave (24 days/year, access at 30 days).

· Mental health leave (12 days/year, access at 30 days).

· Holidays (12 days/year) and one Floating Holiday per year.

Exceptional Perks:

· Wellness stipend ($50/month) to use for wellness benefits such as massage, fitness classes, gym membership, meditation, therapy, park passes, etc.

· Transportation stipend or pass and mileage and parking reimbursement when traveling for work.

· License renewal reimbursement and tuition/training assistance.

· Referral bonus ($100/$250) and sign-on bonuses for some positions at certain times.

· Longevity awards ($50 - $750 over milestone anniversaries, and for REACH programs).

· Discounts for Woodland Park Zoo, Verizon Wireless, and Corporate Shopping.

· Professional development: ETS is committed to supporting all staff in fulfilling their continuing education requirements and on their career paths so that ETS is a place to thrive long-term.

Explore Working at ETS and Apply for This Position! 

· To learn more about ETS, visit our website at www.evergreentreatment.org.