Senior Software Engineer Manager chez Experity Health

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

• Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Hybrid workforce:

Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed.

Job Summary: 

The Senior Engineering Manager’s primary responsibility is to lead and grow leaders within Experity’s software engineering organization. This role requires building and empowering high-performing teams, fostering a culture of accountability, and ensuring consistent delivery of secure, high-quality software. The Senior Engineering Manager will manage both engineering managers and individual contributors, ensuring balance between scaling leadership capacity and providing direct coaching to senior engineers. A key responsibility is mentoring senior technical leads and lead engineers, preparing them for future management opportunities while driving current delivery outcomes. This leader is expected to balance operational excellence with innovation, strengthen organizational clarity, and model Experity’s core values by creating an environment of trust, focus, and empowerment.

Responsibilities:

Lead and Develop Leaders:

• • Directly manage and mentor engineering managers and individual contributors, ensuring clarity of accountability and support.
  • Build succession depth by identifying, empowering, and developing future leaders from among senior engineers and technical leads.
  • Provide structured feedback and career development planning that helps leaders and engineers thrive.

Strategic and Technical Alignment:

• • Partner with architecture to shape the technical vision and ensure sound design decisions support long-term scalability and modernization.
  • Translate product goals into clear engineering strategies, balancing feature delivery with technical debt reduction.
  • Anticipate organizational needs, proactively plan for staffing, and align engineering priorities to company strategy.

Culture and Accountability:

• • Create a culture where accountability, dependability, and reliability compound into team excellence.
  • Foster psychological safety and trust, ensuring every voice is valued while driving towards high standards.
  • Model a balance of empathy and rigor, holding teams to high expectations while demonstrating deep commitment to their success.

Execution and Delivery:

• • Oversee multiple engineering teams to deliver high-quality, secure releases on time.
  • Champion agile practices, CI/CD, automation, and adoption of AI-powered developer tools.
  • Review performance data and metrics regularly to ensure predictability and velocity in delivery.

Cross-Functional Leadership:

• • Drive seamless collaboration across Product, QA, Architecture, and Operations.
  • Represent engineering to executives and business stakeholders with clarity, precision, and strategic insight.
  • Resolve conflicts constructively and ensure alignment across diverse priorities.

Education: 

• Bachelors Degree or equivalent combination of education and experience.

Travel: 

• Ability to travel as needed (minimal).

Experience: 

• Eight plus (8+) years managing engineering teams, with at least 4 years managing managers or senior technical leaders.
• Proven track record of scaling and mentoring engineering organizations. Experience managing distributed teams
• Experience in modern and legacy technology environments, with demonstrated ability to lead through transitions.
• Strong technical background in software engineering (NodeJS, Typescript, C#, .NET, Java, cloud architecture, microservices, distributed systems, or comparable stack) with enough depth to influence design and strategy.
• Experience driving agile transformation, process improvement, and technical debt reduction
• Demonstrated success in balancing operational efficiency with innovation.
• Exposure to and advocacy for adoption of AI coding agents and developer efficiency tools (e.g., GitHub Copilot, Claude Code, Augment, ZenCoder, Cursor, Windsurf, Warp). Hands-on experience is highly desirable.

Compensation:

• Budgeted between $121,400 and $161,500 dependent upon years of applicable experience.

Manager Competencies:

• Leader of leaders: Skilled at coaching and empowering managers.
• Strategic clarity: Translates complex business and technical goals into actionable direction.
• Teacher mindset: Invests in others’ growth, creating an environment of continuous learning.
• Conflict and change leadership: Resolves conflict constructively and leads through organizational change.
• Master communicator: Communicates clearly and consistently across executives, peers, and teams.
• Culture builder: Shapes and sustains a high-trust, high-performance culture.

Every team member exhibits our core values:

• Team First
• Lift Others Up
• Share Openly
• Set and Crush Goals
• Delight the Client

Our urgent care solutions include:

• Electronic Medical Records (EMR): Software that healthcare providers use to input patient data, such as medical history, diagnoses, treatment plans, medications, and test results.
• Patient Engagement (PE): Software that shows patients the wait times at various clinics, allows patients to reserve a spot in line if there's a wait, and book the appointment.
• Practice Management (PM): Software that the clinic front desk staff uses to register the patient once they arrive for their appointment.
• Billing and Revenue Cycle Management (RCM): Software that manages coding, billing and payer contracts for clinics so they don’t have to.
• Teleradiology: Board certified radiologist providing accurate and timely reads of results from X-rays, CT scans, MRIs, and ultrasounds, for our urgent care clients.
• Consulting: Consulting services for urgent care clinics to assist with opening, expanding and enhancing client's businesses