Benefits Counselor Floater chez St John's Community Health

Benefits:

• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• 403 (B) retirement match
• Life Insurance, EAP
• Tuition Reimbursement
• SEIU Union 
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

QUALIFICATIONS

Education

• High School Diploma (required)
• Certified Applicaiton Assistant (CAA Certificate)

Experience: 

• Bilingual English/Spanish (Required)
• Familiar with Medi-Cal, Covered Ca 
• Two years CAA experience (Preferred)
• EHR- Electronic Health Record (Required)
• PMS- Practice Management System (Required)

Licensure/Certification:

• Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management.

Other:

• Maintains personal appearance when interacting with patients, staff, and physicians.
• Must be able to cope in a “fast pace” environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists patients in completing applications and forms for private and Med-Cal, as well as other County or State health insurance programs.
• Attends trainings for Medi-Cal updates, and all other applicable trainings as directed by supervisor.
• Attends meetings as required for updates and as directed by supervisor.
• Completes production reports, Med-Cal reports, Communication Sheets, PCP changes and tracking, and all other applicable reports.
• Coordinates with all state and county programs in an efficient manner.
• Creates positive and professional environment—in-person and telephonically, with patients, colleagues, and external relations.
• Demonstrates understanding of SJCH policies and procedures.
• Drafts positive and professional written communication/correspondence as necessary.
• Educates patients about health insurance enrollment process and programs.
• Electronic Health Record (EHR) inputting prescriptions and patient’s chart.
• Handles Medi-Cal and other renewals on an annual basis (or as proscribed) to retain coverage.
• Handles patients who do not qualify with care and empathy.
• Keeps up with changes in programs as appropriate.
• Practice Management System (PMS) Registration, Scheduling and Billing. 
• Processes applications and verifies eligibility during the patient visit.
• Works with clinicians to identify and qualify patients for financial assistance programs.
• Performs other duties as assigned.

St John's Community Health is an Equal Employment Opportunity Employer