PC Technician chez Pomeroy

Key Responsibilities

·      Install new software on company devices according to detailed instructions provided by the IT Manager.

·      Provision new laptops for deployment, including setup, imaging, and configuration based on company standards.

·      Assist users with the transition to the company’s most recent Windows operating system upgrade, answering questions and troubleshooting as needed.

·      Provide excellent customer service to ensure a smooth user experience during the technology rollout.

·      Follow established procedures and documentation to ensure consistent and secure implementation of all tasks.

Requirements

·      1–2 years of experience in IT support, help desk, or a similar technical role.

·      Familiarity with Windows operating systems, software installation, and laptop provisioning.

·      Strong customer service skills and a genuine interest in helping people succeed with technology.

·      Ability to follow instructions and work effectively as part of a team.

·      Excellent communication and interpersonal skills.

Preferred Qualifications

·      Experience supporting Windows 10 or Windows 11 upgrades in a business environment.

·      Previous involvement in short-term IT deployment projects.

·      Comfortable working in a fast-paced, project-driven setting.

Project Details

·      Location: Hebron, KY (on-site)

·      Duration: 2 weeks

·      Schedule: Regular business hours; specific hours to be determined by the client