Sr. Resource Planning Analyst chez United Ground Express, Inc.

What to expect:

The Senior Resource Planning Analyst plays a key role in optimizing workforce and resource planning to ensure business objectives are met efficiently and effectively. This position serves as a subject matter expert within the Resource Planning team, providing advanced analysis, insights, and recommendations to support strategic decision-making. The Senior Analyst partners with cross-functional leaders, mentors associate analysts, and drives continuous improvement in forecasting, capacity planning, and scheduling practices.

How you will make an impact:

• Lead the development, analysis, and refinement of resource forecasts, capacity models, and staffing plans to meet operational and business goals.
• Translate complex data into actionable insights and recommendations for leadership to support workforce optimization and cost efficiency.
• Act as a subject matter expert on resource planning tools, processes, and best practices, ensuring consistency and accuracy across the team.
• Partner closely with Operations, Finance, HR, and other business units to align resource planning with strategic objectives.
• Monitor performance against forecast, identify variances, and recommend adjustments to improve accuracy and outcomes.
• Proactively identify trends, risks, and opportunities related to staffing, scheduling, and demand management.
• Mentor and provide guidance to analysts on the team, supporting their growth and development.
• Drive continuous improvement by recommending and implementing enhancements to planning processes, tools, and reporting.
• Prepare and deliver clear, concise presentations and reports to senior leadership.

What you will bring:

Required Experience, Qualifications & Skills:

• Bachelor’s degree in business, Finance, Statistics, or related field, OR 3-5+ years of experience in workforce management, resource planning, financial analysis, or similar analytical role.
• Advanced proficiency with Excel, SQL, and INFORM.
• Strong analytical skills with the ability to interpret data, identify trends, and present insights in a clear, compelling manner.
• Proven ability to partner effectively across functions and influence decision making at multiple levels.
• Excellent communication skills, both written and verbal.
• Demonstrated ability to balance strategic thinking with attention to detail.

Preferred Experience, Qualifications & Skills

• Prior experience mentoring or support the development of peers.

Location

The successful candidate is expected to live in the Chicago area. This position is Hybrid.

Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here:  Internal_Candidate_Eligibility_Form.2024

Total Rewards:

Salary will be competitive and commensurate with experience.

As a UGE employee you’ll receive the following:

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability
• 401(k)
• Paid Training
• Paid parking or transportation assistance
• Participation in the UGE annual incentive plan

ADA Specifications

• Requires ability to use computers and other office equipment.
• Requires ability to sit, stand, and walk for extended periods of time.
• Repetitive motions that may include the wrists, hands, and/or fingers.

UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBTQ

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.