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Security & Fire Alarm Systems Technician chez undefined

undefined · Albany, États-Unis d'Amérique · Onsite

52 000,00 $US  -  62 400,00 $US

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Join a certified Great Place to Work® 2025! 

At Doyle Security Systems, we offer competitive pay, robust benefits, and the chance to make a real impact in your community. Whether you’re experienced or looking to train in a new trade, this is an opportunity to grow your career with an employer of choice.


We are currently hiring for two closely related roles: Alarm Installation Technician and Alarm Service Technician. While responsibilities overlap, each role has its own focus. Based on your experience and skillset, we’ll work with you to determine the best fit.

$25-$30/hour, based on experience



What You'll Do


Installation Technicians focus on setting up new security, fire, camera, and access systems in residential and commercial environments. Service Technicians primarily troubleshoot, repair, and maintain existing systems, ensuring reliability and performance. In both roles, you’ll engage directly with customers on a daily basis, making strong communication and interpersonal skills essential.

Key responsibilities:

  • Install and configure electronic security, fire, access control, CCTV, intrusion, and network-based intercom systems

  • Service and troubleshoot systems to resolve performance issues

  • Conduct routine inspections and preventive maintenance

  • Educate customers on system functionality, features, and service needs

  • Provide exceptional customer care by answering questions, addressing concerns, and offering helpful solutions

  • Maintain accurate documentation of all work performed

  • Uphold high standards of safety, workmanship, and customer care



What You'll Need

Qualifications:

  • 2+ years of experience in low-voltage installation preferred (trainees also considered)

  • Valid driver's license with good driving record

  • Proficiency with low voltage install, maintenance, and repair of CCTV, intrusion, fire, access control, and intercom systems

  • Strong problem-solving skills and mechanical aptitude

  • Excellent communication and customer service skills

  • Ability to work independently and as part of a team

  • OSHA 10 and/or NICET certification a plus

  • Willingness to work occasional nights/weekends and travel within the Albany region

Work Requirements:

  • Ability to drive a company vehicle

  • Comfortable working in various environments

  • Adherence to all safety protocols

Personal Traits:

  • Detail-oriented, organized, and ethical

  • Commitment to Doyle’s values and customer-first mission



What We Offer

  • Company vehicle and gas card

  • Paid training, including support for obtaining industry-recognized certifications

  • Bonus pay

  • Medical, Dental, & Vision Insurance

  • Health Savings Account (HSA) & Flexible Spending Account (FSA) options

  • Paid time off & company holidays

  • Parental leave

  • 401(k) with match

  • Life insurance

  • Tuition reimbursement

  • Employee discount & referral bonus

  • Recognition & advancement opportunities

  • Cell phone reimbursement

  • Employee assistance program



What's it like working at Doyle Security Systems?

 

www.godoyle.com/working-at-doyle

 

Doyle has been family owned and operated for more than 100 years and that kind of longevity wouldn’t be possible without One Doyle Team.


One Doyle Team is more than just a group of colleagues. We’re a close-knit, supportive, energetic, loyal, and dedicated group of people who are excellent at what we do. We are experts in our solutions and we share our expertise with a smile. We work hard and we know how to have fun. We get the job done and we celebrate each other’s victories. We are quick to offer support and a helping hand.

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