- Bureau à Manchester
Purpose of the Job
Responsible for end to end control of all shipments coming into and out of Roadfreight depot in
Trafford Park. Highly focused, administrative role so attention to detail is essential.
Job Description
Manifest daily export trailers and send related pre-advices
Update collection and delivery status in a timely manner
Responsible for web bookings
Monitor, chase and process all POD’s ensuring timely updating of internal system.
Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
All related administrative activities in the Roadfreight department.
Contact hauliers to provide quotations for special collections/deliveries
Monitor and deal with transport queries by liaising with other depots
Checking that collections are clear and populating the planning sheet
Responsible for creation and issuing of run sheets detailing all collections and deliveries
Working with Warehouse and Transport teams to ensure smooth and efficient movement of all
shipments
Customer Service - dealing with queries from customers, subcontractors and drivers and assist
in their enquiries via phone and email, ensuring satisfactory and timely resolution
Data entry with attention to detail
Transport planning for same day collections
Adding accruals
Creating movements for subcontractors
Job Requirements - Experience and Education
Proficiency in Microsoft Excel, Word & Outlook
Highly organised and a team player
Deadline focused
Flexible, adaptable and quick to learn
Ability to work on own initiative
Excellent communication skills
Detail focused
Must be able to work well under pressure
Fluent English, both written and spoken is essential
Possess a positive outlook, promoting constructive responses to the challenges of work
Knowledge of European groupage is advantageous
