HR Business Partner chez Hansen Technologies

Hansen (ASX: HSN) is a global provider of software and services to the energy, water and communications industries. With our award-winning software suite, we help customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes.

Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies; and for our BSS/OSS solutions for the communications industry. Yet today our solutions are far broader than this – from enabling the strategic trading of energy resources, to gaining real insights from the data tsunami that smart meters enable and the ability to quickly sell products through our Catalog-driven solutions. Put simply, our solutions are essential ingredients in our customers’ commercial business model, providing them the ability to create and deliver these essential services, charge for them, and establish and maintain lasting relationships with their end customers.

Drive strategic change. Empower leaders. Elevate HR. 

As our HR Business Partner – Americas, you’ll play a pivotal role in shaping the workforce strategy that drives growth, innovation, and cultural alignment across the region. This isn’t just about HR operations — it’s about influencing leadership, enabling transformation, and embedding a high-performance culture that positions Hansen for long-term success.

• Act as a trusted advisor to senior leaders, aligning HR priorities with business goals.
• Partner with HR Centers of Excellence to ensure local initiatives scale globally.
• Drive organizational effectiveness through data-driven insights, engagement strategies, and structural alignment.
• Champion change management, building leadership capability and a culture of agility.
• Lead critical HR processes including succession planning, performance management, and talent development.
• Serve as an escalation point for complex employee relations across the Americas region.
• Ensure compliance with employment laws in the U.S., Canada, and LATAM while fostering a values-driven workplace..

• 10+ years of progressive HR experience, including regional leadership in a global organization.
• Deep expertise in organizational design, leadership development, and succession planning.
• Experience in change leadership, with a track record of driving transformation.
• Strong grasp of talent analytics and the ability to use data to guide decision-making.
• Knowledge of employment laws across the Americas.
• Fluency in English and Spanish.
• Ability to influence across matrixed, global environments and build coalitions.
• Bachelor’s or Master’s degree in HR, Business, or related field .
• Industry experience in software, technology, or telecommunications.

We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and are committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodations during the recruitment process, please let us know.