Client Relationship and Growth: · Put yourself front and centre of building client relationships; and through excellence in meeting and events delivery and leadership, you will position us for organic business growth · Maintain the highest agency and client standards · Identify new prospects by partner relationships · Partner with Inizio Engage XD Client Engagement team to develop M&E growth strategy for your accounts while identifying opportunities to cross-sell existing work into new areas · Fulfil the implementation of the projects in the growth plan · Lead the pitch process in collaboration with internal creative and strategy teams, working with Client Engagement to tailor content to clients tone and business strategy · Prepare and participate in client review meetings and provide metrics for M&E · Be accountability for compliance (both personal and team) with company and client regulations and compliance records, service level agreements and other contract terms Projects: - Develop and fulfil briefs including accountability for scope of work
- Project lead appropriate projects
- Attend on-site at Meetings and Events held both nationally and internationally
Financial Management: - Competently work within our financial tools to manage team and client financials
- Be accountable for the commercial health of the sum of the team projects
- Collaborate with Client Engagement, prepare and provide M&E financials for the monthly forecast submission
- Be accountable for financial compliance for all projects following client and company policy
- Be responsible for budget approvals and margin accomplishment of projects for your accounts
- Manage team utilization targets in collaboration with the Operations team
Staff Development and Management: · Work with the Operations team to ensure resources are managed to maximize profitability while promoting work/life balance of your team members · Be accountable for the development, training, and engagement of your team in collaboration with line managers and by using company training resources and our performance review process · Conduct scheduled 1:1s with your direct reports to ensure they are supported to fulfil their roles and mentored in their career journey · Foster a supportive and growth-oriented environment through proactive performance management addressing employee-related challenges (through collaboration with HR Partners) to enhance team productivity and satisfaction General: · Be an ambassador for the agency · Ensure compliance with all company platforms and procedures including those relating to Health & Safety · Ensure adherence to healthcare compliance regulations · Promote an environment of respect, collaboration, transparency and fun where no one is more important than another · Attend and positively contribute at management meetings as applicable · Comply with and monitor all holiday and sickness of your team · Participate in the interview process and comply with company policy with regard to recruitment of your team · Understand, apply, and promote our mission, vision and values · Mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach | 
