Senior Leader chez The Hlavinka Equipment Company

Description

About Us

Hlavinka Equipment Company is a trusted and well-established agricultural equipment dealership serving Texas since 1939. We take pride in offering top-tier customer service and quality equipment to our community. As we continue to grow, we are seeking a dedicated and experienced Senior Leader to oversee our team members and ensure operational excellence.

Position Summary
This leadership role is responsible for the overall management and daily operations of a specified location. This role ensures that all departments function effectively, customer needs are met, employees are supported, and company standards are upheld. This person will serve as a key point of coordination between the local team and corporate management.

Key Responsibilities

Operations & Administration

• Oversee day-to-day activities across all departments.
• Prepare, review, and approve accurate billing for shop repairs and related services, ensuring repair orders (ROs) are timely settled.
• Implement organizational policies, procedures, and best practices to maximize output and efficiency.
• Manage facility upkeep, housekeeping, and maintenance needs.
• Monitor rolling stock and equipment usage, ensuring accurate reporting to the corporate office.

Sales & Customer Support

• Support sales staff with prospecting, quoting, and pricing as needed.
• Maintain strong customer relationships and assist in resolving issues to ensure high levels of satisfaction.
• Manage supplier relationships and coordinate with vendors when necessary.

Leadership & People Management

• Coordinate and monitor personnel in all departments, including scheduling and staffing assignments.
• Communicate expectations clearly and consistently to all employees.
• Provide coaching, counseling, and corrective action when appropriate.
• Assist with recruiting and training initiatives for on-site staff.
• Resolve employee relations issues and support a positive work culture.

Strategic Support & Compliance

• Partner with corporate management on the development and execution of strategic improvement plans.
• Maintain a safe and healthy work environment, ensuring compliance with company and regulatory standards.
• Stay current in industry knowledge and practices by pursuing educational and professional development opportunities.

Schedule

• Monday to Friday
• Occasional weekends or holidays are required based on business needs.

Hlavinka Equipment Company is proud to be an Equal Opportunity Employer.

Requirements

Required:

• Proven experience in operations, branch, or departmental management.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities and maintain attention to detail.
• Knowledge of sales support, billing processes, and customer service best practices.

Preferred:

• Experience in the agricultural or equipment industry is strongly preferred.