SUMMARY
The Housing Data Analyst supports the Housing Choice Voucher (HCV) Program by collecting,
analyzing, and interpreting data to drive performance, improve compliance, and enhance program
efficiency. This role is responsible for generating reports, identifying trends, and providing insights that
support strategic planning, operational decision-making, and HUD reporting requirements. The ideal
candidate combines strong technical skills with an understanding of housing programs and a
commitment to data-informed service delivery.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Analyze and maintain HCV program data to ensure accuracy, integrity, and compliance with HUD guidelines
- Prepare regular and ad hoc reports on occupancy rates, leasing activity, payment standards,
- waitlist trends, inspections, and recertification timeliness
- Monitor key performance indicators (KPIs) for program effectiveness and recommend process improvements
- Collaborate with program staff to collect and validate data related to participant eligibility, landlord participation, rent reasonableness, and subsidy amounts
- Support preparation of HUD-required reports such as SEMAP, PIC/EIV data, and MTW reporting (if applicable)
- Develop and maintain dashboards and visual tools to support internal and external reporting
- Identify data quality issues and work with staff to correct discrepancies or inconsistencies
- Provide analytical support for policy evaluation, budgeting, and forecasting voucher utilization
- Assist with software system upgrades, data migrations, and user training in Yardi or other housing systems
- Participate in audits, compliance reviews, and data requests from senior leadership, finance, or regulatory bodies
BEHAVIORAL COMPETENCIES
- Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively.
- Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and
- activities as they apply to the assigned organizational entity of HABD. Uses appropriate judgment and decision-making by the level of responsibility.
- Commitment: Sets high-performance standards; pursues aggressive goals and works hard/intelligently to achieve
- them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.
- Customer Service: Meets/exceeds the expectations and requirements of internal and external customers;
POSITION DESCRIPTION
- Identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes work colleagues as customers.
- Effective Communication: Ensures important information is passed to those who need to know; conveys
- necessary information clearly and effectively orally or in writing. Demonstrates attention to and conveys an understanding of the comments and questions of others; listens effectively.
- Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without
- formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback.
- Applies feedback for continued growth by mastering concepts needed to perform work.
- Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally
- responsible for one's work; does a fair share of work.
- Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; Contributes to building a positive team spirit; puts team success above own interests; supports everyone's efforts to succeed.
JOB COMPETENCIES
- Proficiency in Microsoft Excel (pivot tables, VLOOKUPs, charts), Power BI, or Tableau
- Experience with Yardi Voyager or other housing management systems preferred
- Strong working knowledge of data querying and reporting tools (e.g., SQL, Access)
- Understanding of HUD regulations, particularly those affecting the HCV program
- High attention to detail and accuracy
- Strong analytical, problem-solving, and critical thinking skills
- Excellent communication skills, both written and verbal
- Ability to manage multiple projects and meet deadlines
- Collaborative and proactive approach to problem-solving
PHYSICAL DEMANDS
- The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, reaching, grasping, operating computers and other office equipment, moving about the office, and attending onsite and offsite meetings. The employee must be able to exchange information in person, in writing, and via telephone. The employee must occasionally transport up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment. The noise level in the work environment is moderate.
