Turf and CCE Equipment Salesperson chez TRULAND Equipment

Purpose:

Provide exceptional customer service while selling new and used turf/CCE equipment to new and existing customers as they visit the location.

Responsibilities:

• Maintain current product knowledge on features and benefits of all equipment potentially saleable by the dealership.
• Greet customers as they visit the location and answer any of their questions related to turf/CCE equipment.
• Maintain current product knowledge on features and benefits of all equipment potentially saleable by the dealership.
• Monitor competitive activity/products based on customer feedback and timely communicates to management, accordingly.
• Understand and follow a defined sales process.
• Be able to demonstrate the operational capabilities of equipment.
• Assist with the preparation and execution of customer events.
• Maintain current knowledge of financing options to assist customers with securing the purchase of new or used equipment.
• Attends applicable sales training events/seminars.
• Understand and maintain knowledge for evaluating used equipment (trade-ins), follow the TRULAND used equipment process.
• During peak seasons, may be required to assist in product support functions.
• Field internet inquires and respond in a timely, professional manner.
• Answer and follow up on advertising calls and general sales calls.
• Track customer interaction on Excel spreadsheet or CRM database.
• Assist with inter-store transfers and requests.

Experience, Education, Skills, and Knowledge:

• 1+ years of retail sales experience.
• High School Diploma or equivalent work experience required, associate degree preferred.
• Knowledge of agricultural and turf equipment and farming or operational practices preferred.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions as well as dealer business systems.
• Willingness and ability to work flexible and extended hours and weekends.
• Self-starter.
• High attention to detail.
• Excellent verbal and written communication skill set.
• Exceptional customer service skills with the ability to articulate through a phone call or email.
• Good organizational skills and the ability to multitask.
• Strong listening and interpersonal skills.
• Proven sales skills with ability to read customer and close the sale quickly.
• Ability to negotiate a sales deal when an offer is being made.
• Saturday work hours will be required in this role, including extended hours during peak selling seasons.
• Valid driver’s license required.
• Driving record that meets Employer’s insurance company requirements.