Referral Coordinator (Urology) chez O9800 - HOPD Mays Cancer Center
O9800 - HOPD Mays Cancer Center · San Antonio, États-Unis d'Amérique · Onsite
- Professional
- Bureau à San Antonio
Under direct supervision, responsible for assisting with coordination of referrals, authorization, scheduling of patients and record keeping.
Responsibilities
- Triage's patient inquiry and physician referral calls to coordinate intake of new patients; completes new patient pre-registration and scheduling.
- Completes clinical assessment based on a phone interview with patient, family members or patient's physician; provides educational information.
- Obtains patient records and full demographic data; enters the information into the computer for pre-registration.
- Updates and relays information to patients or physicians about clinical activity.
- Maintains the schedule for residents and faculty.
- Assembles records for chart audit.
- Performs all other duties as assigned.
Qualifications
- Ability to operate a multi-line telephone system while providing excellent service.
- Strong organizational and attention to detail skills.
- Ability to establish and maintain effective working relationship with patients, employees and the public.
- Ability to maintain strictest confidentiality and adherence to all HIPAA guidelines/regulations.
Company
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- Holidays: 12 set paid holidays each year.