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Portfolio Pre-Sales Engineer chez NICE

NICE · Pune, Inde · Hybrid

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

Within Actimize, the Professional Services International Markets team is looking to hire a Services Pre-Sales Specialist who will own all Professional Services pre-sales activities across the International Markets region. In this role, you will leverage your industry expertise, knowledge of Actimize solutions, and strong financial and business acumen to take a consultative sales approach—helping position and close high-value Professional Services engagements in the financial crime sector.

You will work closely with NICE Actimize License/Product Sales, License/Product Pre-sales, and the broader Professional Services team to highlight the value of Professional Services early in the sales cycle. Key responsibilities include responding to the services aspects of RFIs and RFPs, crafting compelling client proposals, and ensuring a seamless handover to the delivery team for successful project execution.

 How will you make an impact?

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the space

At NICE Actimize, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

Have you got what it takes?

4-8 years

  • Function as the Professional Services functional and technical SME within the Actimize PS Sales team and a trusted advisor to Actimize Customers and Prospects
  • Collaborate closely with Services Sales Managers, Services Business Analysts and Technical Leads, License/Product Pre-sales specialists and License/Product Sales Managers to translate Client/Prospect’s business requirements into functional scope within the Actimize solutions and provide recommendations in terms of implementation approach, scope definition, services positioning and identify potential value-added services.
  • Deliver functional and technical Professional Services pre-sales sales presentations to executive levels of Client/Prospect organizations and assist in the preparation of formal proposals to both existing and new Clients..
  • Provide and review project/services effort/resourcing estimations to ensure correct sizing of services engagements based on scope, approach, timelines etc.
  • Meet and exceed quarterly and annual professional services sales targets.
  • Liaise with internal Actimize teams (Professional Services, Product, License Pre-sales, SMEs) to capture industry trends to identify and shape new services offerings and align sales strategy/sales campaigns accordingly
  • Understand the market and our customer’s focus and drive the Actimize Services Pre-Sales strategy Strategy for the EMEA and APAC (International Markets).
  • Build and own the Actimize Professional Services library of collateral including presentation templates, various Client facing material and internal effort estimation/resourcing tool(s)
  • Provide enablement and guidance to the PS Sales team in terms of the Actimize solution capabilities, implementation approach/methodology, scoping, red flags/risks identification etc.
  • Identify strategic sales initiatives based on current and future technology needs
  • Articulate and promote the value of Actimize professional services both internally and externally.
  • Collaborate with Product/License Sales and License/Product Pre-sales specialists in the designated region to provide services-related responses to RFIs and RFPs.
  • Prepare compelling client proposals for Professional Services using in-house developed templates.
  • Lead, participate in, and contribute to Actimize events, roundtables, and webinars to raise awareness of Actimize Professional Services capabilities.
  •  

Qualifications & Experience:

  • Bachelor’s or master’s degree in computer science or equivalent.
  • Financial services experience (banking, brokerage, or insurance) - A MUST
  • Deep understanding of Professional Services and knowledge of core business domains such as strategy, operations, data analysis techniques and artificial intelligence.
  • Extensive knowledge and experience within the financial crime domain would be a strong plus
  • Knowledge and experience with Actimize AML and/or Fraud Solution sets would be an advantage
  • Experience with consultative selling and associated methodologies.
  • Excellent communicator, comfortable presenting to senior stakeholders and larger audiences at industry events.
  • Experience with industry-standard sales forecasting methodologies.
  • Strong business and finance acumen, experienced in building complex business cases.
  • Able to work autonomously and independently, as well as being a strong collaborator capable of leading cross-functional initiatives.
  • Excellent written and verbal presentation and communication skills.
  • Highly skilled at articulating the value of services both in lead roles where services are sold as stand-alone engagements and as part of an overall solution sale.
  • Professional client-facing demeanour.
  • Ability to problem-solve and thrive in a fast-paced, dynamic environment, managing multiple opportunities on strict deadlines.
  • Strong work ethic and ownership of your work product.
  • Team player.
  • Ability to travel up to 50% of the time.

Inter-Personal Skills

  • Strong, proven skills in client relationship management and cross-functional leadership.
  • Excellent Client/-facing skills, including presenting and articulating prescribed messaging.
  • Proven ability to effectively communicate with, and influence, all levels of an organization including C-level executives and decision-makers.
  • Ability to successfully manage Client relationships and individual engagements with a strong focus on sales and delivery excellence.
  • Very strong multi-tasked who thrives in a very fast-paced environment, leading with a "can-do" attitude and an effective problem-solving approach.

 

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8709
Reporting into: 
Manager Services Sales
Role Type: Pre-Sales Specialist

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

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