URGENT: Customer Service & Sales Representative (inbound and closing sales experience is required) chez WorkStaff360
WorkStaff360 · Toronto, Canada · Remote
- Professional
- Conduct outbound calls (cold/warm) to potential clients, demonstrate persistence, and follow up to secure appointments or sales.
- Handle inbound inquiries with professionalism, resolving issues while identifying upselling opportunities.
- Qualify prospects through probing questions to understand needs, budget, and decision-making authority.
- Perform live sales exercises (e.g., property, internet, or service pitches) with confidence and adaptability.
- Draft and deliver clear proposals, ensuring clients understand value, savings, and ROI.
- Maintain accurate logs of calls, sales activity, and customer interactions in CRM systems.
- Achieve and exceed weekly and monthly sales targets while ensuring high customer satisfaction.
- Collaborate with team members and supervisors to refine call scripts, sales strategies, and engagement techniques.
- Engage effectively with gatekeepers to access decision-makers and keep pipelines moving.
- Balance service and sales: empathetically support customers while persuasively closing deals.
Hard Requirements:
- 1–3 years of proven B2B/B2C sales experience with a track record of achieving quotas.
- Strong cold calling skills, with resilience to handle rejection and persistence to follow up.
- Excellent active listening skills to capture details, identify objections, and adjust sales approach.
- Clear, neutral English communication skills (spoken and written) with strong persuasion and negotiation abilities.
- Money-driven mindset—motivated by commissions, bonuses, and exceeding sales goals.
- Professionalism and customer empathy—capable of handling objections without being pushy.
- Ability to multitask, stay organized, and manage time effectively in a fast-paced environment.
Schedule:
- 40 hours per week
- Should be open to work during weekends
- Anytime from 7AM -7PM US Eastern Standard Time
Offer and Benefits:
- $5-$6USD/hour
- Performance-based incentives
- HMO coverage after 1 year of employment.
