Join our team for a 10-week Risk (Freight Claims) Department internship designed to provide comprehensive exposure to freight claims and risks matters. The internship will allow you to gain exposure to identifying automotive damage trends by analyzing root cause and providing recommendations on reducing CSX Freight Claims Liability:
This internship offers a unique opportunity to gain valuable experience in claims and risks, develop essential skills, interact and learn from key leaders, while contributing to meaningful projects and major company processes. By the end of the program, you will have a well-rounded understanding of the freight claims and risks processes in the rail industry.
Internship Details:
This is a 10 Week Summer Internship Program starting on May 26, 2026 and ending July 31, 2026.
CSX provides optional intern housing for the duration of the 10-week program, as long as the selected intern meets eligibility criteria
Interns are expected to be in Jacksonville for the duration of the program
Daily work schedule is hybrid or onsite. Fully remote is not an option.
Competitive hourly pay
The Summer Internship Program will include: cross-functional learning, local onsite visits, Executive networking sessions, lunch & learn, and more
CSX provides optional intern housing for the duration of the 10-week program, as long as the selected intern meets eligibility criteria.
Primary Responsibilities
· Assist leadership in resolving customer damage issues and improve overall automotive Quarterly Performance Metrics
· Review and analyze auto inspection analysis to identify root cause and identify common exceptions for missed damages
· Review auto processing system logic and build KPI dashboard
· Review of factory quality defects and provide trends to reduce and eliminate damages
· Participate in the Toyota Kaizen Rail handling quality
· Analyze and review OEM monthly quality report by origin and destination by type
· Perform other duties as assigned
Minimum Qualifications
· Must be at least 18 years of age
· Currently enrolled in an undergraduate or graduate degree program in in Business/Strategic Management, Sales/Account Management, Marketing, Accounting, Finance, Transportation, Logistics, Supply Chain, Operations or related major field
Preferred Qualifications
· Anticipated graduation within a year after the end of the internship
Knowledge and Skills
· Work under pressure and maintain composure while handling multiple responsibilities.
· Strong sense of urgency, attention to detail and ability to meet short deadlines.
· Excellent verbal and written communication, negotiation, and presentation skills
· Ability to share knowledge and work in a strong team environment
· Organizational skills and problem-solving ability
· Knowledge and ability to perform data mining (EDW data warehouse, BOBJ, etc.), data analysis, data reconciliation
· Proficient in Microsoft Office; specifically, Excel and PowerPoint
Job Requirements
· Work inside an office environment
· Successfully complete a background check and drug test
Company
CSX is passionate about building a workforce that reflects the values and behaviors of ONE CSX. We are nationally recognized for our commitment to diversity and engagement, as well as our support for veterans and reservists.
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Connect with us on FacebookXLinkedInInstagramYouTube
Closing Statement
CSX is an Equal Opportunity Employer Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the EEO is Law poster. Click here to view the OFCCP pay transparency provision information.
CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means.
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